EXL | Senior Executive-Order to Cash-Cash Application

Responsibilities

• We are looking for a Senior Associate – Cash Application with 2–5 years of experience in Accounts Receivable/O2C operations.
• The role involves processing and applying customer payments including ACH, wire, check and lockbox receipts, performing account reconciliations, clearing invoices and credit memos, and resolving unapplied/unidentified cash, short payments, overpayments and payment discrepancies.
• The candidate should have good knowledge of the end-to-end Cash Application/AR process, strong analytical and reconciliation skills, and experience with SAP.
• Perform customer account reconciliations and clear invoices, credit memos, and open items.
• Investigate and resolve unapplied/unidentified cash, short payments, overpayments, and payment discrepancies.
• Review remittance details and coordinate with customers/internal teams to resolve exceptions.
• Perform cash application activities in SAP with accuracy and within defined SLA timelines.
• Support month-end closing and reconciliation activities.
• Monitor aged/unapplied cash and follow up for timely resolution.
• Maintain required process trackers and reports.
• Identify opportunities for process improvement and automation.
• Ensure adherence to process controls, quality standards, and operating procedures.
• Process and apply customer payments including ACH, wire, check, and lockbox receipts.

Qualifications

• Good Excel and communication skills are required.
• Exposure to lockbox, automated cash application, month-end activities and process improvement/automation will be an added advantage.
• Bachelor’s degree in Commerce, Finance, Accounting, Business Administration, or a related field. 2–5 years of relevant experience in Cash Application, Accounts Receivable, or O2C/I2C operations.
• Good understanding of Cash Application and Accounts Receivable processes.
• Hands-on experience with SAP is preferred.
• Good knowledge of MS Excel, including reconciliation and data analysis.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Good verbal and written communication skills.
• Ability to handle high-volume transactions and meet SLA and quality requirements.
• Exposure to lockbox, automated cash application, and process improvement/automation is an added advantage.

EXL

EXL (ExlService Holdings, Inc.) is a data analytics and digital operations company founded in 1999 and listed on NASDAQ as EXLS. It works with large insurers, banks, healthcare payers and retailers worldwide, combining data, AI and deep industry knowledge to run and transform business operations. Its Indian arm, EXL Service.com (India) Private Limited, was incorporated in 1999, and India is where the bulk of its global delivery work happens.

For finance professionals, EXL hires across finance and accounting operations (record to report, procure to pay, order to cash), financial planning and analysis, financial reporting, audit support, and risk and compliance, alongside its large analytics practice. CA, CMA, ACCA and MBA (Finance) profiles suit these roles across its Noida, Gurugram, Pune, Bengaluru, Chennai and Kochi centres.

• Industry: Data analytics, AI and digital operations (BPM)
• Headquarters: New York, USA (Indian operations headquartered in Noida)
• In India: Delivery centres in Noida, Gurugram, Pune, Bengaluru, Chennai, Hyderabad and Kochi