EY India | ACR - FMS OTC RF - Senior

Responsibilities

• The objective of this document is to explain the primary role of Team Lead/ Assistant Manager (accounts receivable) and the overall job objectives and specific duties to be performed by the associate.
• This document is useful for talent/resource management group to short list the candidates for interview based on their skills.
• Name of the Position – Team Lead Level – Assistant Manager/Senior
• The accounts receivable team lead is responsible for monitoring/leading the Team to support accounts receivable task for the client.
• Computer Skills - Much of the job will be completed on computers and will involve completing spreadsheets and other documents /reports.
• Managing the monthly reconciliation of other AR-related accounts (such as unapplied cash, unclaimed credits, clearing, accrual, bad debt, chargebacks, withholding and sales tax).
• Investigating and ensuring that all the cash and check issues are resolved, and all the over-short difference is cleared/validated in the system.
• Ensuring that there is controllership in the process.
• Conducting weekly/monthly governance call with respective Process owners to identify and resolve any issues which need immediate attention.
• Publishing monthly O2C dashboard to ensure the adherence of SLA/KPIs around O2C process.
• Developing and maintaining a productive team environment and building strong competencies in the team.
• Knowing the functioning of other departments and how AR functions need to interface with these departments
• Documenting procedures and ensuring adherence to them
• Communicating using clear, concise, and effective written and verbal formats
• Managing staff/resources of the team; setting priorities and planning workload to meet deadlines and achieve the objectives of the department.
• Ensuring new employees under your supervision receive adequate instruction and support to successfully complete the new employee orientation program within the specified time frame
• Ensuring employees under your supervision receive appropriate training and have the necessary competencies to perform the functions required in their role through the development and application of annual training plans applicable to their current/new role.

Requirements

• Knowledge Transfer and Offshore delivery.
• Experience and Competencies required: 4-10 years of experience in accounts receivable processes.
• Team leading experience of at least 1-3 years.
• Preference will be given to candidates with accounts receivable experience.
• Preference will be given to candidates with transition and experience in ERPs like such as SAP, Oracle, and People Soft etc.
• Passion for ensuring a great customer experience.
• Prior end-to-end account receivable Transition experience.
• Strong interpersonal skills — including written and oral communication skills in English.
• In-depth understanding of the Order to Cash value stream with relevant experience in management of end-to-end Accounts Receivables process.
• Experience in creating a high performance-driven culture, employee engagement and customer centricity.
• Demonstrating the ability to meet deadlines while managing multiple projects.
• Applying learning and experience to identify and initiate Best Practice strategies and process. improvements for the team.
• Finance/Accounting degree or relevant experience.
• Analytical skills and attention to detail- The account receivable specialists should have the skill to look at complex numbers and try to find disparities and cost-saving areas.
• The account receivable specialist will need good listening and communication skills when working with clients, listening to issues, and acting in the right/ accepted manner will be most important.
• Working gets hectic during peak times as per nature of work. Knowing about every document and client will be of great help.
• Good computer skills will be necessary.
• Good computer skills will be necessary. - Required

EY (Ernst & Young)

EY is one of the Big Four professional services networks, providing assurance, tax, consulting and strategy-and-transactions services. The network in its present form came from the 1989 merger of Ernst & Whinney and Arthur Young.

In India, EY member firms and EY Global Delivery Services employ large finance teams. Typical openings for chartered accountants and finance professionals are in financial accounting advisory (FAAS), audit, tax, risk and transaction services.

• Industry: Assurance, tax, consulting and transactions (Big Four)
• Headquarters: London, UK
• In India: EY member firms and EY Global Delivery Services centres in several Indian cities