First Abu Dhabi Bank | Manager, Credit Control - Dubai & NE

Key responsibilities

• The role is responsible for managing of credit limits relating to credit facilities and guiding the team members in the day-to-day transactions with respect to limit encoding & control.
• Further, he/she is responsible for ensuring that the team complies with the approved terms and adheres to policies, process and procedures of FAB Head office, representative offices, international branches and regulators.
• Ensure 100% satisfaction rating by internal customers by providing superior service quality, manage internal customer relationships and ensure that queries and exceptions are addressed efficiently with proactive measures.
• Ensure timely response to service and support requests, queries, escalations and deficiency reports.
• Ensure adherence to published Standard Operation Procedures (SOP), Service level agreements (SLA’s) and understanding of relevant products, procedures and Delegation of Authority (DOA) of the Bank.
• Support Team Leader (TL’s) in distributing work among team members and ensure smooth flow of day-to-day transactions.
• Assist TLs in monitoring work submission channels (emails and other workflow management systems in use) for daily task allocation within the Unit, to ensure task completions and update internal stakeholders accordingly.
• Prepare various reports as and when requested by HO-CCU & Sanction/HO-CAD/Senior Management.
• Report KRI’s and Operational loss incidents in a timely manner.
• Provide guidance and on the job training for staff, conduct knowledge sharing sessions and monitor performance of the team.
• Create effective leave management plan, adequate back-ups for self and team members.
• Timely archiving of transactional documents as per Unit’s process.
• Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
• Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.
• Work with the line manager in introducing strong tools/processes to identify/ease BAU risks attached to the unit.
• Ensure excellent housekeeping standards at all times.
• Authorize / Process/ Encode credit limits to ensure accurate detailing into the Banks Systems along with maintenance of Banks & Country Limits as per
• Authorize / Process / Prepare day to day transactions – Loan memos, Processing tickets, PPC discounting/ settlements, SVC etc
• Authorise/ Process customer grade changes and suspension of limits
• Authorize / Prepare Liability/No Liability Certificates / Letters.
• Authorise / Process Bulk upload for limit extensions for Corporate, PCG, Investment Banking Clients and FI limit
• Process downgrade, upgrade of counterparties in system and Central Bank as per Credit Approval
• Authorise/ Process monthly reports such as CBRB mismatch report and mismatch in ORR between credit application and GLCMS.
• Authorise/ Process RB code in both systems GLCMS and T24 and give confirmation to stakeholders on limits before closing of account
• Authorize / Prepare instruction memos to Loan operations for disbursement, changes in repayment, settlements, maintenance and collection of various fees etc

Requirements / qualifications

• Relevant experience in the banking sector with at least 3 years in similar positions of progressively increasing managerial responsibilities in the credit facility function.

First Abu Dhabi Bank

First Abu Dhabi Bank is an employer hiring in India (sector: BFSI / Investments / Insurance).

Its finance, accounts, audit and tax openings in India are mostly in Abu Dhabi and Dubai.

• Industry: BFSI / Investments / Insurance