Genpact | Agentic Insights Specialist 4C

Responsibilities

• Drive AP transformation by identifying, prioritizing, and implementing high-value AI use cases.
• Partner with Finance, Operations, Product, and Engineering teams to deliver measurable business outcomes.
• Lead business process redesign to maximize touchless processing and Straight Through Processing (STP).
• Establish governance, performance reviews, and executive reporting for AI-enabled AP operations.
• Ensure compliance with financial controls, audit, risk, and regulatory requirements.
• Drive AI adoption, change management, and capability building across finance operations.
• Serve as the primary AP domain expert, translating business requirements into scalable Agentic AI solutions.
• Manage stakeholder engagement and ensure successful realization of targeted business value and customer outcomes.
• Define, monitor, and report KPIs covering productivity, cost, quality, compliance, and user adoption.
• Develop business cases, ROI models, and benefits realization plans for AI investments.
• Champion continuous improvement by optimizing AI agents, reducing exceptions, and enhancing operational efficiency.
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter

Genpact

Genpact is a global professional services and technology firm known for running and transforming business processes for large companies. It began in 1997 in Gurugram as a business unit of General Electric and became an independent company in 2005.

Finance and accounting is one of Genpact's core practices. The firm regularly hires CAs, CMAs and commerce graduates for record-to-report, order-to-cash, procure-to-pay, FP&A, and risk and controls roles.

• Industry: Professional services and business process management
• Headquarters: New York, USA
• In India: Major centres in Gurugram, Hyderabad, Bengaluru, Kolkata, Noida and other cities