Genpact | Associate - Insurance - P&C Claims 5A

Responsibilities

• Assist clients with inquiries regarding auto insurance policies, providing clear and accurate information.
• Evaluate client insurance needs and recommend appropriate coverage options to ensure adequate protection.
• Accurately and efficiently process policy changes, updates, and endorsements.
• Resolve client concerns and issues in a professional and timely manner, maintaining high customer satisfaction.
• Collaborate with insurance agents and underwriters to ensure policy accuracy and regulatory compliance.
• Maintain detailed records of client interactions, policy updates, and resolutions for audit and reporting purposes.
• Support continuous improvement initiatives by providing feedback on processes and identifying opportunities for enhanced efficiency.

Qualifications

• The Institutes (USA)The Institutes (USA), Certified Fraud Examiner (CFE) - ACFEACFE, Certified Insurance Counselor (CIC).
• Bachelors - Actuarial Science, Bachelors - Economics, Bachelors - Finance, Bachelors - Risk Management and Insurance, Masters - Statistics

Genpact

Genpact is a global professional services and technology firm known for running and transforming business processes for large companies. It began in 1997 in Gurugram as a business unit of General Electric and became an independent company in 2005.

Finance and accounting is one of Genpact's core practices. The firm regularly hires CAs, CMAs and commerce graduates for record-to-report, order-to-cash, procure-to-pay, FP&A, and risk and controls roles.

• Industry: Professional services and business process management
• Headquarters: New York, USA
• In India: Major centres in Gurugram, Hyderabad, Bengaluru, Kolkata, Noida and other cities