Genpact | Engagement Director 3

Responsibilities

• Build subject matter expertise on Amber platform, and create awareness about AMBER and its use through regular calls/ presentations/ demos.
• Creating dashboards for better visualization of data and insights on power BI.
• Analysis of Amber chat data for Key Employee Insights and Recommendations.
• Enhancing the efficiency of current dashboards/ data models and improving the quality of inferences and suggestions provided by the team

Requirements

• Excellent communication – written and verbal.
• Expertise in advance MS-Excel including power pivots and PowerPoint.
• In-depth understanding of data and statistics.
• Understanding of text and sentiment analysis.
• Good to have – knowledge of Python to work on sentiment analysis adhocs.
• Experience in insights-based storytelling and analytics
• Working knowledge on Power BI

Genpact

Genpact is a global professional services and technology firm known for running and transforming business processes for large companies. It began in 1997 in Gurugram as a business unit of General Electric and became an independent company in 2005.

Finance and accounting is one of Genpact's core practices. The firm regularly hires CAs, CMAs and commerce graduates for record-to-report, order-to-cash, procure-to-pay, FP&A, and risk and controls roles.

• Industry: Professional services and business process management
• Headquarters: New York, USA
• In India: Major centres in Gurugram, Hyderabad, Bengaluru, Kolkata, Noida and other cities