Genpact | Global Relationship Manager- 3

Responsibilities

• Develop and strengthen relationships with CPG sales organizations, creating effective go-to-market strategies for business growth.
• Design creative and profitable commercial models that enhance Genpact’s value proposition and drive revenue growth.
• Build and implement data strategies to guide effective promotional planning and execution, ensuring optimal outcomes.
• Collaborate with Sales and Operations senior leadership to generate momentum for new deals, ensuring successful conversion and delivery.
• Manage the resolution of cross-functional client issues, ensuring efficient and timely responses to client needs.
• Develop a growth strategy focused on both financial success and client satisfaction, ensuring a balanced approach to business development.
• Ensure operational excellence through governance, project prioritization, and effective resource optimization across teams.
• Conduct research to identify new markets and customer needs within the Deduction Management space, tailoring strategies to meet those demands.
• Build and manage collateral for customer meetings, collaborating with Sales, Operations, Value Share, Transformation, and Digital teams.
• Develop and present business case studies that demonstrate the impact of Genpact’s value-sharing approach for both new and existing customers.
• Foster an innovative mindset by identifying process improvement opportunities that optimize workflows, reduce costs, and increase client value.
• Translate strategic vision into actionable plans that drive business success and customer outcomes.
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter

Qualifications

• ITIL Foundation Certificate in IT Service Management.
• Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Genpact

Genpact is a global professional services and technology firm known for running and transforming business processes for large companies. It began in 1997 in Gurugram as a business unit of General Electric and became an independent company in 2005.

Finance and accounting is one of Genpact's core practices. The firm regularly hires CAs, CMAs and commerce graduates for record-to-report, order-to-cash, procure-to-pay, FP&A, and risk and controls roles.

• Industry: Professional services and business process management
• Headquarters: New York, USA
• In India: Major centres in Gurugram, Hyderabad, Bengaluru, Kolkata, Noida and other cities