Genpact | Lead - Resource Management 3

Key responsibilities

• The role partners with business and delivery leaders to maximize utilization, improve demand-supply alignment, and enable efficient talent deployment across the organization.
• Lead resource planning, allocation, deployment, and fulfillment across business priorities.
• Drive demand-supply management to ensure optimal staffing and workforce utilization.
• Partner with business, delivery, capability, and HR teams to address workforce gaps and resource risks.
• Establish resource management processes, governance frameworks, and performance metrics.
• Monitor utilization, fulfillment effectiveness, capacity, and workforce productivity.
• Provide workforce insights and recommendations to support strategic decision-making.
• Drive continuous improvement initiatives to enhance resource management efficiency and business outcomes.
• Improved demand-supply alignment and fulfillment rates.

Requirements

• Strong stakeholder satisfaction and governance compliance.
• Significant experience in Resource Management, Workforce Planning, Capacity Management, or Talent Supply Chain functions.
• Proven track record of leading large-scale resource planning and fulfillment operations.
• Strong stakeholder management and workforce optimization expertise.
• Experience driving operational excellence and workforce transformation initiatives.
• Certified Supply Chain Professional (CSCP).
• Virtual Learning Academy (VLA)Virtual Learning Academy (VLA), Six Sigma Black Belt Certification.

Genpact

Genpact is a global professional services and technology firm known for running and transforming business processes for large companies. It began in 1997 in Gurugram as a business unit of General Electric and became an independent company in 2005.

Finance and accounting is one of Genpact's core practices. The firm regularly hires CAs, CMAs and commerce graduates for record-to-report, order-to-cash, procure-to-pay, FP&A, and risk and controls roles.

• Industry: Professional services and business process management
• Headquarters: New York, USA
• In India: Major centres in Gurugram, Hyderabad, Bengaluru, Kolkata, Noida and other cities