Genpact | Service Delivery Leader - Banking & Capital Market 3

Responsibilities

• Lead Finance & Accounting (F&A) service delivery for Banking & Capital Market (BCM) clients, ensuring adherence to SLAs, KPIs, and compliance requirements.
• Act as a subject matter expert in BCM F&A processes including product control, legal entity control, liquidity management, and risk/regulatory reporting.
• Partner with client CFOs, controllers, and senior finance stakeholders to identify operational challenges and implement effective solutions.
• Collaborate with sales, solutioning, and consulting teams to support proposals, transformation programs, and deal pursuits.
• Drive adoption of best practices, benchmarks, and process frameworks across client engagements.
• Provide leadership and mentorship to delivery teams, ensuring capability development and client-centric execution.
• Build and maintain operational frameworks that enhance stability, scalability, and efficiency of BCM F&A operations.
• Enable technology and digital solutions (ERP, RPA, AI, analytics) to improve accuracy, efficiency, and cost effectiveness of F&A delivery.

Genpact

Genpact is a global professional services and technology firm known for running and transforming business processes for large companies. It began in 1997 in Gurugram as a business unit of General Electric and became an independent company in 2005.

Finance and accounting is one of Genpact's core practices. The firm regularly hires CAs, CMAs and commerce graduates for record-to-report, order-to-cash, procure-to-pay, FP&A, and risk and controls roles.

• Industry: Professional services and business process management
• Headquarters: New York, USA
• In India: Major centres in Gurugram, Hyderabad, Bengaluru, Kolkata, Noida and other cities