Genpact | Service Delivery Leader - F&A - AP 3

Responsibilities

• Managing large teams, typically 80+ FTEs, fostering performance, engagement, and professional development.
• Driving operational excellence through CPI metrics, focusing on timeliness and accuracy in financial reporting.
• Ensure that the full billing lifecycle is executed seamlessly, from initiation to reconciliation.
• Ensure timely and accurate customer invoicing and supplier payment preparation, while guiding the team to maintain compliance and efficiency.
• Leading vendor reconciliation and dispute resolution, ensuring issues are resolved efficiently and relationships are strengthened.
• Overseeing invoice processing and validation, ensuring transactions are properly recorded and reconciled.
• Leading transformation initiatives to modernize processes, adopt new technologies, and enhance efficiency.
• Ensuring audit readiness and compliance with accounting principles and regulatory requirements.
• Communicating effectively with stakeholders, vendors, and cross-functional teams to support business objectives.
• Establish controls and monitor the handling of complex accounts, invoices, and customer transactions to maintain financial integrity.
• Ensure effective document matching processes to support audit readiness and accuracy.
• Analyze trends, identify discrepancies, and recommend corrective actions to improve financial accuracy and operational efficiency.
• Authorize and review billing adjustments, credit notes, and refunds, ensuring proper documentation and compliance.

Qualifications

• Proven experience in leading large teams and managing complex financial processes.
• Strong knowledge of ERP systems, with preference for Oracle.
• Proficiency in Excel and advanced analytical skills.
• Excellent communication skills in English, both written and spoken.
• Strong knowledge of accounting principles and financial statements.
• The Institute of Cost Accountans of India (ICMAI)The Institute of Cost Accountans of India (ICMAI), Certified Public Accountant (CPA).

Genpact

Genpact is a global professional services and technology firm known for running and transforming business processes for large companies. It began in 1997 in Gurugram as a business unit of General Electric and became an independent company in 2005.

Finance and accounting is one of Genpact's core practices. The firm regularly hires CAs, CMAs and commerce graduates for record-to-report, order-to-cash, procure-to-pay, FP&A, and risk and controls roles.

• Industry: Professional services and business process management
• Headquarters: New York, USA
• In India: Major centres in Gurugram, Hyderabad, Bengaluru, Kolkata, Noida and other cities