Genpact | Service Delivery Manager - F&A - AP 4D

Responsibilities

• As a process lead, you will be responsible for Account Payables operations team, Work on Multiple ERP, Systems and Manual Intensive nature of Work
• Responsible for completing all activities within agreed time and of the highest quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable.
• Accountable for client VOC and successful external & internal audits.
• Participate and lead governance calls with internal / external stakeholders.
• Own projects and drive outcomes with multi stakeholders.
• Accountable for Accounts Payable process which involves activities like: Document management, Invoice processing, Helpdesk, Correspondence, Trade and Non Trade (EDI & Non-EDI), vendor maintenance, Database corrections of vendor information, Intercompany Non-Trade payments and outstanding handling

Qualifications

• Accounts Payable Certification - F-TecF-Tec.

Genpact

Genpact is a global professional services and technology firm known for running and transforming business processes for large companies. It began in 1997 in Gurugram as a business unit of General Electric and became an independent company in 2005.

Finance and accounting is one of Genpact's core practices. The firm regularly hires CAs, CMAs and commerce graduates for record-to-report, order-to-cash, procure-to-pay, FP&A, and risk and controls roles.

• Industry: Professional services and business process management
• Headquarters: New York, USA
• In India: Major centres in Gurugram, Hyderabad, Bengaluru, Kolkata, Noida and other cities