Genpact | Service Delivery Manager - F&A - MDM 4C

Responsibilities

• Lead end-to-end Master Data Management (MDM) operations across domains such as Material, Vendor, Customer, and Finance Master Data, ensuring accuracy, compliance, and governance.
• Drive implementation of data governance frameworks, quality controls, and process standards to ensure high-quality and error-free master data.
• Partner with Business and IT teams to design and implement digital and ERP solutions (SAP MDG, SAP S/4HANA, data lakes, analytics) that enable efficiency and scalability.
• Manage project and service delivery timelines, stakeholder engagement, and operational transitions to achieve business objectives and client satisfaction.
• Identify and execute process improvements and automation opportunities using AI, ML, and Lean Six Sigma to enhance operational performance.
• Build and mentor teams, fostering cross-functional collaboration while developing thought leadership and client-facing best practices in MDM.

Requirements

• Certified Financial Analyst (CFA) - SkillabSkillab, Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok

Genpact

Genpact is a global professional services and technology firm known for running and transforming business processes for large companies. It began in 1997 in Gurugram as a business unit of General Electric and became an independent company in 2005.

Finance and accounting is one of Genpact's core practices. The firm regularly hires CAs, CMAs and commerce graduates for record-to-report, order-to-cash, procure-to-pay, FP&A, and risk and controls roles.

• Industry: Professional services and business process management
• Headquarters: New York, USA
• In India: Major centres in Gurugram, Hyderabad, Bengaluru, Kolkata, Noida and other cities