Genpact | Service Delivery Manager - F&A - R2R 4D

Responsibilities

• Analyze common area maintenance expenses, including utilities, landscaping, maintenance, and repairs.
• Monitor and track CAM charges to ensure accuracy and compliance with lease agreements.
• Provide insights and recommendations for cost-saving measures and efficiency improvements.
• Analyze Lease expenses, including rent, common area maintenance charges, utilities, landscaping, parking, repairs, etc.
• Present findings to management and stakeholders to support decision-making.
• Review lease agreements to ensure proper allocation of charges.
• Work with the client legal team to address any disputes or discrepancies related to lease expenses.
• Serve as the primary point of contact for property managers and landlords regarding lease inquiries.
• Communicate clearly and effectively to resolve issues and enhance landlord satisfaction.
• Assist in internal and external audits related to lease expenses and processes.
• Ensure compliance with regulatory requirements and internal policies.
• Generate regular reports on CAM expenditures, forecasts, and variances.

Requirements

• Experience in Lease administration including Lease Abstraction, Lease setup / modification / termination, Lease and Rent payments, Percent Rent.
• Experience in US Real Estate, Lease Administration, Business Administration, or a related field.
• Strong analytical and problem-solving skills.
• Proficiency in Excel and experience with property management software.
• Excellent communication and interpersonal skills.
• Familiarity with lease payments, common area maintenance charges, accounting and reporting.
• Understanding of commercial real estate and leasing terminology.
• Bachelor’s degree in Finance,
• Certified Financial Analyst (CFA) - SkillabSkillab, Financial Risk Manager (FRM) - LinkedIn LearningLinkedIn Learning

Genpact

Genpact is a global professional services and technology firm known for running and transforming business processes for large companies. It began in 1997 in Gurugram as a business unit of General Electric and became an independent company in 2005.

Finance and accounting is one of Genpact's core practices. The firm regularly hires CAs, CMAs and commerce graduates for record-to-report, order-to-cash, procure-to-pay, FP&A, and risk and controls roles.

• Industry: Professional services and business process management
• Headquarters: New York, USA
• In India: Major centres in Gurugram, Hyderabad, Bengaluru, Kolkata, Noida and other cities