Genpact | Service Delivery Manager - F&A - R2R 4D

Responsibilities

• Lead and manage large-scale R2R operations, ensuring timely and accurate month-end, quarter-end, and year-end close processes.
• Oversee core R2R processes including General Accounting, Fixed Assets, Intercompany, Reporting, and Balance Sheet Reconciliations with a focus on accuracy and compliance.
• Drive operational excellence by ensuring all SLAs, KPIs, and quality metrics are consistently achieved.
• Partner with transformation and digital teams to implement process improvements, automation, and robotic solutions to enhance efficiency.
• Ensure effective governance and successful execution of external and internal audits, maintaining strong compliance controls.
• Build, develop, and mentor high-performing teams while driving a culture of accountability, collaboration, and continuous improvement.
• Foster strong client relationships by delivering consistent service excellence and ensuring high levels of satisfaction.

Requirements

• Certified Financial Analyst (CFA) - SkillabSkillab, Financial Risk Manager (FRM) - LinkedIn LearningLinkedIn Learning

Genpact

Genpact is a global professional services and technology firm known for running and transforming business processes for large companies. It began in 1997 in Gurugram as a business unit of General Electric and became an independent company in 2005.

Finance and accounting is one of Genpact's core practices. The firm regularly hires CAs, CMAs and commerce graduates for record-to-report, order-to-cash, procure-to-pay, FP&A, and risk and controls roles.

• Industry: Professional services and business process management
• Headquarters: New York, USA
• In India: Major centres in Gurugram, Hyderabad, Bengaluru, Kolkata, Noida and other cities