Genpact | Specialist - F&A - I2C 4A

Responsibilities

• Perform cash allocation, reconciliation, and unapplied cash resolution.
• Investigate payment discrepancies and coordinate with internal and external stakeholders for resolution.
• Support month-end reconciliations and reporting activities.
• Ensure adherence to SLAs, quality standards, and internal controls.
• Respond to respective stakeholder queries in a timely manner.
• Prepare and maintain process documentation and Standard Operating Procedures (SOPs).
• Participate in transitions, system upgrades, testing, and stabilization activities.
• Support audits, compliance reviews, and continuous improvement initiatives.
• Process write-offs, refunds, short pay, adjustments, and FX-related transactions as applicable
• Escalate operational risks, exceptions, and control issues appropriately

Skills required

• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Good working knowledge of Microsoft Excel and MS Office applications.
• Experience working with ERP platforms mentioned below.
• Attention to detail and ability to work in a deadline-driven environment.
• Strong stakeholder management and customer service skills.
• Ability to manage multiple OTC activities and priorities simultaneously.

Genpact

Genpact is a global professional services and technology firm known for running and transforming business processes for large companies. It began in 1997 in Gurugram as a business unit of General Electric and became an independent company in 2005.

Finance and accounting is one of Genpact's core practices. The firm regularly hires CAs, CMAs and commerce graduates for record-to-report, order-to-cash, procure-to-pay, FP&A, and risk and controls roles.

• Industry: Professional services and business process management
• Headquarters: New York, USA
• In India: Major centres in Gurugram, Hyderabad, Bengaluru, Kolkata, Noida and other cities