Genpact | Sr. Associate - F&A - I2C 5B

Responsibilities

• We are seeking a detail-oriented and proactive Account Receivable (RCM) Process Developer to own and execute end-to-end management of AR Follow-up and Denials Management, Billing & Collection.
• In this dynamic role, you will manage follow-up and resolution of outstanding claims with insurance payers and period-end reporting while ensuring accuracy and compliance.
• You will leverage strong analytical skills to investigate open balance.
• Responsible for timely follow-up and resolution of outstanding claims with insurance payers to maximize reimbursements, reduce AR aging, and minimize revenue leakage.
• Review and prioritize assigned AR work queues based on aging, payer, dollar value, and follow-up date.
• Maintain accurate documentation of actions taken, payer responses, next follow-up date, and escalation reason.
• Inviting applications for the role of RCM – Process Developer (5B) – AR and Collections
• Follow up on unpaid, denied, rejected, and underpaid claims through payer portals, calls, correspondence, and worklists.
• Follow us on Twitter, Facebook, LinkedIn, and YouTube.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.

Requirements

• Working knowledge of healthcare RCM and claim lifecycle.
• Experience working with ERP platforms such as SAP, Oracle, SUN System, Telis or similar enterprise systems.
• Understanding of payer adjudication, denials, rejections, underpayments, and AR aging buckets.
• Good verbal and written communication skills for payer and internal follow-up.
• Working knowledge of MS Excel and RCM/billing systems.
• Candidates must be willing to work 5 days from the office, with a 6:00 AM IST shift start.
• Corporate Finance Institute (CFI)Corporate Finance Institute (CFI), Microsoft Certified: Power BI Data Analyst Associate.
• Qualifications we seek in you!

Genpact

Genpact is a global professional services and technology firm known for running and transforming business processes for large companies. It began in 1997 in Gurugram as a business unit of General Electric and became an independent company in 2005.

Finance and accounting is one of Genpact's core practices. The firm regularly hires CAs, CMAs and commerce graduates for record-to-report, order-to-cash, procure-to-pay, FP&A, and risk and controls roles.

• Industry: Professional services and business process management
• Headquarters: New York, USA
• In India: Major centres in Gurugram, Hyderabad, Bengaluru, Kolkata, Noida and other cities