Genpact | Sr. Specialist - F&A - R2R 4C

Roles and responsibilities

• Lead end-to-end Media Reconciliation operations across Broadcast, Digital, Print, Outdoor, and Direct Response media channels.
• Manage reconciliation of vendor invoices against approved media buys, insertion orders, actualized spend, contracts, and supporting documentation to ensure financial accuracy and timely closure.
• Drive governance over invoice-to-buy matching activities and ensure resolution of discrepancies related to rates, dates, spots, coding, actualization, make-goods, credit adjustments, and contractual commitments.
• Drive closure of aged reconciliation items, open buys, unmatched invoices, RNOs, discrepancy queues, and vendor-related exceptions while ensuring adherence to client timelines.
• Partner with Agencies, Vendors, Client Finance Teams, Billing Teams, and Operations teams to resolve complex reconciliation issues and improve process effectiveness.
• Ensure effective management of Sequential Liability processes, including agency-client-vendor financial relationships, client funding requirements, receivables exposure, and risk mitigation activities.
• Monitor operational performance through dashboards and metrics covering reconciliation aging, open items, discrepancy volumes, turnaround times, productivity, and quality.
• Conduct governance reviews, service reviews, and business updates with client stakeholders while providing actionable insights and recommendations.
• Ensure timely completion of month-end, quarter-end, and fiscal close reconciliation activities and support client financial reporting requirements.
• Lead audit readiness activities by ensuring availability of reconciliation support, invoice documentation, audit responses, and control evidence.
• Manage operational risk, establish preventive controls, and drive compliance with SOX, audit requirements, client policies, and internal governance standards.
• Lead large teams through performance management, coaching, career development, succession planning, and capability building initiatives.
• Drive digital transformation, automation, analytics, standardization, and continuous improvement initiatives focused on productivity, quality, and client experience.
• Support transitions, operating model changes, process migrations, and stabilization programs across global media finance operations.
• Analyze reconciliation trends, root causes of discrepancies, operational risks, and client-impacting issues and implement sustainable corrective actions.

Qualifications

• Working knowledge of the Media Buy lifecycle, including buy creation, modifications, actualization, invoice receipt, reconciliation, clearance, and billing processes within media systems.
• Certified Anti-Money Laundering Specialist (CAMS).

Genpact

Genpact is a global professional services and technology firm known for running and transforming business processes for large companies. It began in 1997 in Gurugram as a business unit of General Electric and became an independent company in 2005.

Finance and accounting is one of Genpact's core practices. The firm regularly hires CAs, CMAs and commerce graduates for record-to-report, order-to-cash, procure-to-pay, FP&A, and risk and controls roles.

• Industry: Professional services and business process management
• Headquarters: New York, USA
• In India: Major centres in Gurugram, Hyderabad, Bengaluru, Kolkata, Noida and other cities