HP India | Credit Analyst

Responsibilities

• This role is responsible for independently assessing the financial status of medium-value customers and determining credit limits.
• The role manages medium credit limit customer accounts, negotiates payments, and resolves credit-related matters.
• The role conducts analyses, resolves disputes, and collaborates to devise strategies for preventing delinquencies, while leading complex projects and supporting operational plans.
• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
• Utilizes financial statements to independently assess the financial status of medium monetary value customers and determines credit limit recommendations.
• Manages accounts of customers with medium credit limits independently, resolves credit-related matters, and presents credit recommendations to management.
• Negotiates on initial payments with customers and organization’s sales personnel, facilitating purchases beyond credit limits.
• Conducts thorough analysis and research on customer receivables account delinquencies, selecting appropriate communication methods to facilitate payments.
• Resolves disputes pertaining to customer payments on overdue accounts independently, skillfully negotiating and ensuring prompt payments.
• Identifies trends of non-payment and collaborates with internal partners across various levels to address and rectify issues.
• Initiates the dispute resolution procedures with internal organization’s counterparts, ensuring thorough issue tracking and resolution for both the organization and the customer.
• Analyzes customers at risk and collaborates with partners to devise effective account strategies for averting delinquencies.
• Solves difficult and complex problems with a fresh perspective, demonstrating good judgment in selecting creative solutions and managing projects independently.
• Leads moderate to high complexity projects, delivering professionally written reports, and supports the realization of operational and strategic plans.
• Responds to moderately complex issues within established guidelines.

Education, experience and certifications

• Four-year or Graduate Degree in Business Administration, Economics, Finance, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in collection, credit, banking, or a related field or an advanced degree with 3-5 years of work experience.
• Preferred certification: Certified Accounts Payable Professional (CAPP)
• Preferred certification: Certified Professional in Credit and Collections (CPCC)

HP Inc.

HP Inc. carries on the personal computer and printer business of the Hewlett-Packard Company, which Bill Hewlett and Dave Packard started in Palo Alto, California, in 1939. In November 2015 the original company separated into two listed companies: HP Inc., which kept the PC and printing businesses, and Hewlett Packard Enterprise, a separate company. HP Inc. is headquartered in Palo Alto, its shares trade on the New York Stock Exchange under the symbol HPQ, and it operates in more than 170 countries. Its products include notebooks, desktops, workstations and displays, home and office printers with their supplies and managed print services, Poly collaboration and video-conferencing devices, and 3D printing.

In India, HP works from offices in Bengaluru, Gurugram, Mumbai, Hyderabad and Kolkata, through entities including HP India Sales Private Limited and HP Computing & Printing Systems India Private Limited. Bengaluru is its largest base, with teams in finance, supply chain and procurement, customer support and services, sales operations, software and data. HP's finance roles in India cover financial planning and analysis, accounting and closing the books, budgeting and forecasting, lease and supply-chain finance, and finance transformation — work that suits B.Com, M.Com, MBA (Finance), CA, CFA, CPA and CMA profiles.

• Industry: Technology — personal computers, printing and hybrid-work devices
• Headquarters: Palo Alto, California, USA
• In India: Offices in Bengaluru, Gurugram, Mumbai, Hyderabad and Kolkata