IDFC FIRST Bank
IDFC FIRST Bank | Associate Debt Manager-Flows-Micro Finance
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Job Highlights
Primary responsibilities
- The Associate Collection Manager – Micro Finance is responsible for planning, organizing, directing, and overseeing the activities of the collections department.
- The role focuses on optimizing the efficiency of EMI recovery from customers while ensuring adherence to all bank guidelines, thereby contributing to the broader organizational objectives.
- Manage and undertake the collections process for assigned debts.
- Monitor and control delinquency in the area, bucket-wise and DPD-wise, with a focus on non-starters.
- Ensure adherence to the collection process and legal guidelines.
- Maintain administrative data related to collections, including delinquent account history, MIS reports, and feedback reviews on a daily, weekly, and monthly basis.
- Allocate and achieve collection targets through agencies or in-house teams.
- Follow up regularly with defaulting customers.
- Recommend legal actions for non-recoverable cases and follow up with the legal team for case closures.
- Recommend process changes to improve service efficiency and quality.
- Leverage internal synergies through collaboration with stakeholders.
Requirements
- Minimum of 2 or more years of experience in collections.
- Strong understanding of collection processes and legal compliance.
- Ability to manage and coordinate with collection agencies.
- Proficiency in maintaining and analyzing MIS reports.
- Effective communication and follow-up skills.
About the company
IDFC FIRST Bank
IDFC FIRST Bank is an employer hiring in India (sector: BFSI / Investments / Insurance). In its own words: "At IDFC FIRST Bank we provide comprehensive personal banking services tailored to your needs."
CA Samaaj lists IDFC FIRST Bank's current India openings for finance, accounts, audit and tax professionals, taken from its official careers site (careers.idfcfirst.bank.in) and checked regularly to remove closed jobs. Recent roles are based in Mumbai, Jaipur, Thane and Bengaluru.
