IDFC FIRST Bank | Specialist - Government Business Operations

Responsibilities

• This is a fascinating, interesting & unique role as a support function to GB Business Team comprising some of the vital Initiatives.
• Act as important support function in other Compliance related matters and CC /OD & CA Half Yearly Portfolio Review for Govt Accts, ReKYC etc which warrants coordination with multiple internal teams and stakeholders.
• Drive GTM effectively for deepening and acquistion of specific targeted Govt segments for CASA growth.
• Act as SPOC for account opening queries thereby ensuring speedy opening of accounts lodged by business teams.
• Coordinate for Operational and statutory aspects.
• Audit matters, periodic reviews of accts under portfolio, Re-Kyc matters etc.
• Collaborate with internal stakeholders (RL Ops, CA Process Teams, Treasury, Risk, Compliance, Legal) to achieve the desired business objectives whilst ensuring maximum efficiency in internal processes.
• Create framework that can constantly measure and monitor the customer acquistion and envision changes to improve specifications and performance.
• Sharing below as illustration -
• Gather and leverage market intelligence to incorporate best practices.
• Champion IDFC FIRST's customer first culture by driving the business to take up high degree servicing norms to ensure absolute customer delight

IDFC FIRST Bank Limited

IDFC FIRST Bank took its present form on 18 December 2018, when IDFC Bank and Capital First merged. IDFC Bank had been launched in November 2015 through a demerger from IDFC Limited, the infrastructure finance company set up in 1997, while Capital First brought a retail lending business built around consumers and small entrepreneurs. IDFC Limited, the former holding company, was itself merged into the bank with effect from 1 October 2024, leaving a simpler structure with no holding company and no promoter. Listed on the NSE and BSE, the bank has its corporate office at Bandra-Kurla Complex in Mumbai and its registered office in Chennai, and lends mainly to retail, rural and small-business customers.

Finance-side roles at the bank include credit managers for loans against property, rural branch lending and wholesale banking, trade finance operations staff, reconciliation and operational-risk work in wholesale banking, internal auditors (including gold-loan audit), due-diligence quality control and business finance analysis. Openings are spread over cities such as Mumbai, Navi Mumbai, Thane, New Delhi, Bengaluru, Hyderabad, Ahmedabad, Jaipur and Lucknow. Many postings accept a graduate or postgraduate in any discipline, often a B.Com, BMS or BBI, while several credit and finance roles ask for a CA or an MBA in Finance, or list CA, CFA or ICWA as preferred.

• Industry: Banking: retail, rural and MSME lending, deposits, wealth management, and wholesale and trade banking
• Headquarters: Mumbai, India (corporate office at Bandra-Kurla Complex); registered office in Chennai
• In India: IDFC FIRST Bank Limited, listed on the NSE and BSE, with its corporate office in Mumbai, its registered office in Chennai and branches across India