JPMorgan Chase India | Asset Servicing Associate

Job responsibilities

• As an Asset Servicing Associate within the Asset Servicing team in Commercial and Investment Bank, you deliver accurate, timely corporate actions and income processing while maintaining a strong controls environment.
• Execute accurate and timely mandatory corporate action payments received from agents and depositories.
• Validate high-value payments and verify transactions to support strong controls and error prevention.
• Perform supervisory checks and complete daily operational signoffs in line with defined standards.
• Act as the primary contact for partner site inquiries, client requests, and ad hoc projects related to asset servicing issues.
• Provide timely management reporting and escalate issues to senior leaders locally and across partner sites.
• Assist with developing and updating procedures, supporting systems enhancements, and progressing efficiency goals.
• Identify risks, issues, and trends, complete root cause analysis, and recommend remediation actions.
• Deliver training sessions and serve as a go-to subject matter resource for the team and partners.
• Manage resource planning, coaching, objective setting, performance reviews, and succession planning to strengthen team capacity and continuity.
• Optimize processes by reducing false exceptions and improving how work is executed.
• Partner effectively with internal teams, external clients, custodians, agents, depositories, and third-party service providers.
• Deliver against tight timelines while supporting strategic change initiatives aligned to organizational goals.
• Maintain a strong controls mindset and consistently identify process risk and remediation opportunities.
• Communicate effectively and manage stakeholders across global teams with clear, regular status updates.
• Drive process improvements that enhance operational efficiency and strengthen day-to-day execution.
• Maintain a robust controls environment and support audit readiness through well-controlled processes and documentation.

Requirements

• Demonstrate 10+ years of relevant experience in asset servicing, including income and corporate actions.
• Apply an analytical mindset and advanced problem-solving skills to identify, escalate, and resolve complex operational issues independently.
• Demonstrate experience in staff development, performance evaluation, and succession planning.
• Show “Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

JPMorgan Chase

JPMorgan Chase & Co. is one of the world's largest financial services firms, active in investment banking, commercial banking, asset and wealth management, and payments.

Its Indian global centres support the firm worldwide in finance, accounting, tax, controllership, risk, operations and technology. Typical roles for CAs and CPAs are product control, financial reporting, tax and regulatory reporting.

• Industry: Banking and financial services
• Headquarters: New York, USA
• In India: Corporate and investment banking in Mumbai; global corporate centres in Mumbai, Bengaluru and Hyderabad