JPMorgan Chase India | Client Tax - Associate

Job responsibilities

• As a Client Tax Operations Associate within Client Tax Operations, you lead daily execution of key tax operations processes while managing business risk and supporting client and partner relationships across commercial and investment banking.
• Lead a team delivering controlled client tax operations execution and queue management across global markets.
• Monitor tax payable and receivable accounts and report key metrics, trends, and exceptions.
• Oversee nostro queue activity and ensure timely clearing of breaks, failures, and pending items.
• Partner with global tax operations stakeholders to execute withholding, reporting, reclaim filing, and relief-at-source services.
• Ensure ongoing compliance with applicable laws, regulations, and internal procedures, including adoption of tax rule changes.
• Develop tools and oversight routines that improve quality, accuracy, and operational efficiency in a controlled manner.
• Make your mark by leading client tax operations work that helps teams navigate tax law change, strengthen controls, and accelerate your career growth and mobility.
• Process tax refund monies with accuracy, timeliness, and appropriate approvals and documentation
• Escalate complex operational and stakeholder issues as the senior point of contact for the local team
• Champion a client-centric operating model by improving responsiveness, service quality, and stakeholder experience
• Drive results through a hands-on approach to delivery and execution
• Communicate clearly in writing and verbally, producing concise and logical documentation
• Maintain high standards of risk management and operational control
• Manage competing priorities with strong attention to detail in a dynamic environment
• Analyze oversight metrics and evolving market practices to identify trends and risks
• Use Microsoft Office applications including Outlook, PowerPoint, Excel, and Word

Requirements

• Earn a graduate or postgraduate degree.
• Demonstrate 8+ years of operations experience.
• Apply knowledge of taxation and tax operations across multiple markets.
• Hold a Chartered Accountant qualification or equivalent and demonstrate 5+ years of post-qualification experience.
• Exhibit high emotional intelligence with effective networking and influencing skills.
• Demonstrate relevant tax market knowledge, industry experience, and industry benchmark qualifications.
• Show knowledge of financial markets and banking.
• Leverage advanced knowledge of Alteryx, Tableau, and UiPath.
• Bring experience from a Big 4 professional services firm.
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

JPMorgan Chase

JPMorgan Chase & Co. is one of the world's largest financial services firms, active in investment banking, commercial banking, asset and wealth management, and payments.

Its Indian global centres support the firm worldwide in finance, accounting, tax, controllership, risk, operations and technology. Typical roles for CAs and CPAs are product control, financial reporting, tax and regulatory reporting.

• Industry: Banking and financial services
• Headquarters: New York, USA
• In India: Corporate and investment banking in Mumbai; global corporate centres in Mumbai, Bengaluru and Hyderabad