JPMorgan Chase India | India Branch - Payments Operations (FEMA) - Analyst

Job responsibilities

• This role suits someone who is analytical, client-focused, and comfortable managing time-sensitive work.
• As an Analyst in Payments Operations, you will process and validate trade and non-trade foreign exchange payments, review supporting documents, and manage regulatory checks.
• You will manage payment processing, investigate client issues, and maintain strong controls under India regulatory requirements.
• You will investigate payment issues, manage client queries, and reconcile nostro and vostro accounts.
• You will work with clients and internal teams to resolve issues, meet service commitments, and reduce repeat errors.
• Review trade documents, including invoices, shipping and transport evidence, bill of entry and authorised dealer codes, export realisation documents, and contracts.
• Track export realisation and import remittance timelines and support reporting for current and capital account transactions.
• Check eligibility and limits under the Liberalised Remittance Scheme and other applicable Foreign Exchange Management Act requirements.
• Maintain control evidence and maker-checker checks, and escalate exceptions or suspicious activity to Compliance.
• Investigate payment rejects, returns, recalls, beneficiary non-receipts, and amendments using payment tracking and case management tools.
• Manage a portfolio of corporate clients and partner with Client Service and Implementation teams on onboarding and query resolution.
• Reconcile nostro and vostro accounts and end-of-day balances; investigate breaks and aged items using TLM, TLM GREX, or equivalent systems.
• Analyse recurring issues, identify root causes, update procedures, and share guidance to reduce repeat errors.
• Process and validate cross-border payments, checking purpose codes, deal references, charges, foreign exchange rates, tax details, and supporting documents.

Requirements

• Minimum 2 years of experience in foreign exchange operations covering trade and non-trade payments within a bank or global financial institution.
• Strong knowledge of Foreign Exchange Management Act (FEMA) and Reserve Bank of India requirements for current and capital account transactions.
• Experience with purpose-code mapping, the Liberalised Remittance Scheme, export realisation timelines, and trade documentation standards.
• Experience investigating payment exceptions and completing nostro or vostro reconciliations.
• Strong client service, communication, and stakeholder management skills, with the ability to work under high volumes and tight service deadlines.
• Strong analytical skills, attention to detail, and sound judgement when escalating issues.
• Ability to manage multiple priorities and meet time-sensitive deadlines.
• Certified Anti-Money Laundering Specialist qualification, or currently studying toward it.
• Familiarity with Alteryx or Tableau.
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

JPMorgan Chase

JPMorgan Chase & Co. is one of the world's largest financial services firms, active in investment banking, commercial banking, asset and wealth management, and payments.

Its Indian global centres support the firm worldwide in finance, accounting, tax, controllership, risk, operations and technology. Typical roles for CAs and CPAs are product control, financial reporting, tax and regulatory reporting.

• Industry: Banking and financial services
• Headquarters: New York, USA
• In India: Corporate and investment banking in Mumbai; global corporate centres in Mumbai, Bengaluru and Hyderabad