JPMorgan Chase India | KYC Quality Assurance Associate

Job responsibilities

• As a Know Your Customer Quality Assurance Associate within the Quality Assurance Team, you conduct continuous reviews against internal standards, procedures, and regulatory requirements to ensure completeness and accuracy.
• Review the reliability and integrity of data collected and challenge the appropriateness of assumptions where appropriate.
• Perform quality assurance reviews on new business and renewal Know Your Customer records and complete targeted testing across Know Your Customer activities.
• Identify issues, risks, and trends, complete root cause analysis, and recommend improvements to processes and controls.
• Present review outcomes and constructive feedback to stakeholders and monitor correction of critical defects through to closure.
• Collaborate with global partners to maintain consistency with the global quality assurance framework and governance approach.
• Test the quality of approved Know Your Customer records against internal and quality assurance standards and record results in the case management system.
• Execute root cause analysis and risk analysis to support quality and control improvements.
• Operate effectively as a strong individual contributor within a control-focused environment.

Requirements

• Demonstrate 1+ years of experience in anti-money laundering risk management.
• Apply working knowledge of anti-money laundering regulations, compliance requirements, and industry best practices.
• Utilize strong analytical skills to evaluate complex client types and risk exposures.
• Bring experience in banking or a closely related industry.
• Communicate clearly through advanced written, verbal, and presentation skills.
• Show: “Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

JPMorgan Chase

JPMorgan Chase & Co. is one of the world's largest financial services firms, active in investment banking, commercial banking, asset and wealth management, and payments.

Its Indian global centres support the firm worldwide in finance, accounting, tax, controllership, risk, operations and technology. Typical roles for CAs and CPAs are product control, financial reporting, tax and regulatory reporting.

• Industry: Banking and financial services
• Headquarters: New York, USA
• In India: Corporate and investment banking in Mumbai; global corporate centres in Mumbai, Bengaluru and Hyderabad