JPMorgan Chase India | Payment Lifecycle Specialist

Job responsibilities

• Join our Payments Operations team and make a meaningful impact by ensuring seamless financial transactions.
• This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be honed.
• As a Payment Lifecycle Specialist III within Payments Operations, you will play a crucial role in the smooth transfer of funds between various parties.
• Working under regular supervision, you will help maintain our reputation for excellent service and secure financial transactions.
• Execute high-volume payment processing tasks, including validating global currency fund transfers to ensure accurate and timely transactions, following established procedures.
• Identify, resolve, or escalate procedural issues, operational errors, or potential fraudulent threats that may arise during payments processing and help prevent financial and reputational damage to the institution.
• Collaborate with cross-functional and cross-locational teams and clients, maintaining productive relationships to drive mutually beneficial outcomes in line with team objectives.
• Contribute to the development and implementation of anti-fraud strategies to detect and prevent fraudulent transactions.
• Process payments for cash, trade, merchant, or commercial card transactions as well as customer accounts and verification, performing basic research, reviewing sanctions, fraud, fund controls, and client investigation.

Requirements

• Basic or intermediate knowledge of global payment processing operations or similar operations, including understanding of standard operating procedures and customer-specific instructions.
• Skilled in effective execution and task management, with strong time management abilities to ensure timely and accurate completion of work while adhering to established policies and procedures.
• Proven ability in decision making and problem solving, utilizing critical and analytical thinking to ensure accuracy and effective solutions in moderately complex situations.
• Demonstrated communication skills and emotional intelligence, including a growth mindset and personal resiliency, to collaborate productively with management, teams, and other stakeholders in diverse and dynamic environments.
• Ability to collaborate with stakeholders and cross-functional teams to solve problems, influence outcomes, and drive continuous improvement initiatives in payment processing.
• Basic or intermediate computer, software, and technical skills, including alpha/numeric data entry and typing skills.
• Basic understanding of cybersecurity controls and anti-fraud strategies to assist in identifying and addressing potential threats to protect information and systems.
• Knowledge of ISO or Swift message processing or management.
• Demonstrated ability to apply automation technologies to streamline operational processes.
• Experience in identifying and addressing cybersecurity threats and applying anti-fraud strategies, with a focus on protecting information and systems.
• Exposure to AI-enabled tools and willingness to adopt emerging technologies that support process improvement and operational excellence.

JPMorgan Chase

JPMorgan Chase & Co. is one of the world's largest financial services firms, active in investment banking, commercial banking, asset and wealth management, and payments.

Its Indian global centres support the firm worldwide in finance, accounting, tax, controllership, risk, operations and technology. Typical roles for CAs and CPAs are product control, financial reporting, tax and regulatory reporting.

• Industry: Banking and financial services
• Headquarters: New York, USA
• In India: Corporate and investment banking in Mumbai; global corporate centres in Mumbai, Bengaluru and Hyderabad