JPMorgan Chase India | Project Manager Associate

Job responsibilities

• As a Project Manager within our financial services team, you will lead and support credit support services staff while managing resources across multiple projects to ensure high-quality service delivery and business continuity.
• In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
• Providing leadership, guidance, and support to credit support services staff to ensure a high level of service delivery and customer satisfaction.
• Manage resources and capacity across multiple projects simultaneously and ensure optimum utilization of resources with NIL impact to business operations.
• Identifying situations where escalation is warranted and the ability to take action quickly in a high-risk and complex subject matter environment.
• Prepare KPIs, KRIs, and publish the data on a regular basis to Senior Leaders. Present the data to the Management.
• Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.
• Assembling and summarizing data to structure sophisticated reports on financial status and risks

Requirements

• Excellent verbal and written communication skills, leadership skills, decision making, problem solving skills and strong stake-holder management.
• Excellent analytical skills, with the ability to create and process financial spreadsheets.
• Bachelor’s or Master’s Degree (e.g., B.COM, BBA, MBA, MCA, etc.) with 11+ years of post-qualification experience in a financial institution or managing people in a corporate setting.
• Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met.
• Accountability – proven ability to support execution of deliverables / projects.
• Project management experience, including identifying steps needed to complete project, executing major milestones, summarizing findings, and presenting to senior management.
• Strong working knowledge of various aspects of banking products such as, Client Onboarding, AML, Credit, Loan operations, Underwriting or Investment Banking knowledge is preferable.
• Strong influencing, negotiation and facilitation skills with the ability to foster and maintain collaborative relationships with multiple stakeholders.
• Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities.
• Demonstrated ability to communicate effectively to multiple levels of management, both written and verbal.
• Willing to take personal responsibility/accountability.

JPMorgan Chase

JPMorgan Chase & Co. is one of the world's largest financial services firms, active in investment banking, commercial banking, asset and wealth management, and payments.

Its Indian global centres support the firm worldwide in finance, accounting, tax, controllership, risk, operations and technology. Typical roles for CAs and CPAs are product control, financial reporting, tax and regulatory reporting.

• Industry: Banking and financial services
• Headquarters: New York, USA
• In India: Corporate and investment banking in Mumbai; global corporate centres in Mumbai, Bengaluru and Hyderabad