JPMorgan Chase India | Trade Services Associate

Job responsibilities

• As a Trading Services Associate I within JPMorganChase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement.
• You will be expected to leverage your proficiency in change management and continuous improvement to enhance the efficiency and resilience of our operating platform Your role will also allow you to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements.
• Your decisions will contribute and impact on short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services. 
• You will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration.
• Identify & escalate all errors/exceptions on identification.
• Respond to routine queries/complaints on calls/emails.
• Comply with the firm's policies & SOPs.
• Identify opportunities for process efficiency & implement in a controlled manner.
• Perform all work in accordance to department procedures and within productivity processing and quality standards.

Requirements

• Thorough knowledge of SOPs/related check points.
• Effectively communicate with Managers on problematic transactions or exceptions.
• Good oral and written communications skills.
• Must be able to work under pressure & deadline driven environment.
• Able to grasp/learn concepts and procedures quickly.
• Analytical with ability to quickly assess situations and resolve complex issues.
• Good PC skills including Microsoft office products (Excel, Word, Power point, Access).
• Knowledge on Advance Excel (viz. building macros) will be an added advantage.
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

JPMorgan Chase

JPMorgan Chase & Co. is one of the world's largest financial services firms, active in investment banking, commercial banking, asset and wealth management, and payments.

Its Indian global centres support the firm worldwide in finance, accounting, tax, controllership, risk, operations and technology. Typical roles for CAs and CPAs are product control, financial reporting, tax and regulatory reporting.

• Industry: Banking and financial services
• Headquarters: New York, USA
• In India: Corporate and investment banking in Mumbai; global corporate centres in Mumbai, Bengaluru and Hyderabad