KPMG India | Senior Analyst

Responsibilities

• The Senior Analyst will be responsible for managing aspects of the HR data, information and document management for our Contingent worker team.
• The role holder will need good communication and stakeholder management skills and will be expected to maintain a high level of accuracy with excellent attention to detail.
• Develop, maintain, and continuously update process documentation and knowledge resources, partnering closely with the HR Tech & Data team to identify new knowledge article opportunities and keep existing content current.
• Ensure strict adherence to compliance, controls, and audit readiness across all processes (including independence rechecks for re-onboarding), while executing any other operational duties as assigned.
• Communicate with stakeholders(internal and external) and onshore team members/leadership team, throughout all processes.
• Maintain accurate employee/new hire records within HR administrative systems, ensuring confidentiality and data integrity.
• Ensure all requirements are adhered to through compliance with all appropriate policies and procedures.
• Process all submitted requests strictly within established Service Level Agreements (SLAs), continuously monitoring and resolving internal stakeholder issues through to completion, and analyzing operational trends to deliver strategic insights to leadership.
• Processes data change requests for contingent workers
• Provide high-touch guidance and comprehensive support to Engagement Managers, recruiters, and Sourcing Hubs, facilitating critical information gathering (such as cost center/project codes and training confirmations) and troubleshooting escalated issues.
• Generate HR-related reports and provide data analysis as needed
• Driving quality results, resilience, customer focused

Requirements

• Ability to follow standard processes and identify and report any potential issues, understanding when to escalate.
• Strong attention to detail and investigative nature to ensure all elements of the submission process have been accurately completed and all data collected is accurate.
• Ability to think on your feet with excellent innovation and problem-solving skills.
• Analytical approach to work, good innovation and continuous improvement.
• Ability to work on own initiative, prioritise own work, deliver to deadlines, train new colleagues and thrive under pressure.
• Self-Motivated, adaptable and flexible, takes ownership of issues and sees them through to resolution.
• Effective interpersonal skill and creative thinker.
• Experience of working in an operational environment.
• Mandatory technical & functional skills.
• IT literate, proven experience of working with multiple systems.
• Proficient data Skills and business tools to create reports.
• Effective communication, ability to articulate in both written and verbal communication to a variety of stakeholders (internal and external), including firm professionals, onshore team members and leadership, which will include senior managers, Directors and Partners
• Preferred technical & functional skills
• Experience with ServiceNow preferred
• Experience of effective relationship management
• Preferred exposure to international work setup

KPMG in India

KPMG is one of the Big Four professional services networks, offering audit, tax and advisory services. The global network was formed in 1987 through the merger of Peat Marwick International and Klynveld Main Goerdeler.

KPMG in India and KPMG Global Services hire chartered accountants and finance professionals for statutory and internal audit, controls and risk advisory, tax, deal advisory and managed-services roles.

• Industry: Audit, tax and advisory (Big Four)
• In India: KPMG in India and KPMG Global Services, with offices across major cities