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Lincoln Financial

Lincoln Financial | Long Term Disability Claims Advisor - Remote Opportunities Available!

Charlotte, NC · 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)

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Job Highlights

The role at a glance

  • We’re looking for a driven and compassionate experienced Long-Term Disability (LTD) Claims Examiners to join our growing team in a 100% remote environment.
  • You will independently manage a caseload of Long-Term Disability (LTD) claims from intake through resolution, partnering with claimants, employers, and medical professionals via phone and email to gather and assess information related to disability status and applicable state and federal benefits.
  • The pay range for this position is $44,800 - $81,400 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law.
  • In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual.
  • In this role, you’ll make a meaningful impact—helping individuals navigate some of life’s most challenging moments while delivering fair, timely, and thoughtful claim decisions.
  • You’ll thrive in a high-performance, collaborative environment where your expertise is valued, and your work truly matters.
  • Support individuals through life’s most critical moments by delivering thoughtful, fair, and timely claim decisions.
  • Develop your expertise in a supportive environment that values continuous learning, professional growth, and advancement.
  • Work within a dynamic team that embraces change, drives continuous improvement, and is shaping the future of claims.
  • You will conduct initial and ongoing interviews with claimants to gather key information for claim evaluation, while reviewing medical documentation and partnering with clinical and vocational experts to support informed decisions.
  • You will deliver timely and ethical claim determinations, ensuring consistency with company guidelines and regulatory standards.
  • You will collaborate with case managers, nurse case managers, vocational specialists, and consulting physicians to support appropriate, ethical, and timely claim determinations.
  • You will review complex medical records and leverage a variety of tools and resources to determine appropriate claim durations and guide ongoing action planning throughout the claim lifecycle.
  • You will deliver exceptional customer service by proactively identifying needs and opportunities, while building strong relationships with claimants, employers, and internal partners.
  • Leadership development and virtual training opportunities.
  • Work arrangements that work for you.
  • Follow us on Facebook, X, LinkedIn, Instagram, and YouTube.

Requirements

  • Strong written and verbal communication skills.
  • Excellent organization skills with the ability to multi-task.
  • Exposure to predictive analytics / AI tools.
  • Effective productivity/technology tools and training.
  • Experience mentoring or coaching newer examiners.

About the company

Lincoln Financial

Lincoln Financial is an employer hiring in India (sector: BFSI / Investments / Insurance). In its own words: "Lincoln Financial Group provides resources and solutions that help empower Americans to take charge of their financial lives with confidence and optimism."

Its finance, accounts, audit and tax openings in India are mostly in Radnor, Charlotte, Omaha and Hartford.

  • Industry: BFSI / Investments / Insurance
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