LSEG India | Credit Controller

Responsibilities

• The main purpose of the Credit Controller role is to manage the collections activities of large commercial accounts with outstanding invoices.
• The individual will be responsible for meeting defined key performance targets while adhering to departmental policies and processes.
• You will be part of a collaborative and creative culture where we encourage new ideas.
• Build trust and confidence with customers, acting as their advocate when issues are raised.
• Ensure adherence to the business engagement model, following touch point guidelines and making sure comments and tasks are properly recorded in the collections system.
• Liaise with internal and external individuals to resolve billing disputes and queries.
• Develop relationships with key stakeholders in Finance, Sales and Operations.
• Perform cash reconciliations and research of unallocated and unidentified payments.
• Manage the breach of contract and disconnection process when payments cannot be collected.
• Identify accounts that require special attention and act with urgency to resolve issues.
• Take ownership of actions from debt and provision meetings.
• Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Qualifications

• Proven customer service experience, ideally working with large international clients.
• Demonstrated success managing accounts receivable and resolving billing issues.
• Ability to work under pressure and driven to achieve targets.
• Excellent organizational skills with high attention to detail and demonstrated ability to set and manage multiple priorities.
• Ability to drive performance and ensure results delivery.
• Excellent ability to speak and write in English.
• Knowledge of Microsoft Office with strong skills in excel.
• Financial services industry experience desired.

LSEG India

LSEG India is an employer hiring in India. In its own words: "LSEG is your trusted global financial markets infrastructure and data provider."

CA Samaaj lists LSEG India's current India openings for finance, accounts, audit and tax professionals, taken from its official careers site (lseg.wd3.myworkdayjobs.com) and checked regularly to remove closed jobs. Recent roles are based in Bengaluru and Mumbai.