Mastercard India | Analyst, Risk Management

About the role and responsibilities

• The primary responsibility is to support the CRM team to ensure customer risk is appropriately monitored in accordance with Mastercard’s policies & procedures and risk appetite framework. The role also involves partnering with our Corporate Treasury Central Team and Settlement Operations teams to assist with any CRM data validation or CRM system testing related to CEM (Customer Exposure Management) improvements as well as preparing commercial underwriting documentation before handing it over to senior analysts for completion.
• Mastercard has approximately $68B in credit exposure to financial institutions and other counterparties worldwide, placing the CRM role as a key part of its evolving and quickly growing business model. The magnitude and strategic nature of this exposure necessitates periodic engagement with senior management, Mastercard’s sales, franchise, and product organizations as well as our customers (issuers, acquirers, etc. This provides great opportunities to learn and grow your career within Mastercard.
• Daily read of Factiva/CreditEdge customer related news and regulatory website to scan for customer’s financial distress
• Monitor 24/7 global customer exposures and, based on volume trends and news/regulatory websites, immediately inform risk managers in case of urgencies (bankruptcies, insolvencies, administration etc)
• Monitor 24/7 the company prefunding accounts.
• Follow up with customers and account managers on open settlement positions of customers for small settlement failures, coordinating with Account Managers and Settlement operations, to determine if genuine or if it is a reconciliation issue
• Participate in decision process, including emergency procedures as directed by the Risk Managers
• First assembling of Commercial Underwriting for senior risk analysts, including data points such as volume/exposure trends, recommended CEM thresholds limits and settlement analysis
• CEM (Customer Exposure Monitoring) System testing
• Ad hoc reporting on customer volume, exposure and CEM declines trends
• Report and coordinate with the appropriate teams in case of CEM inaccuracies or process failures
• Participate in various process improvement initiatives and best practices sharing;
• Access/check balances on customer bank account subject to security agreements, as applies
• Maintain Customer Exposure Monitoring Manual

Experience and qualifications

• Graduate/Postgraduate degree in business, economics, econometrics or equivalent.
• Experience in credit risk assessment and financial statements analysis (preferably).
• Accuracy, self-drive, accountability and sense of urgency.
• Outstanding written and verbal English communication skills.
• Advanced Excel, Word, and PowerPoint user.
• Positive attitude, strong work-ethic, and good sense of humor.
• Mastercard powers economies and empowers people in 200+ countries and territories worldwide.

Mastercard

Mastercard is a global payments technology company that runs one of the world's largest card payment networks, connecting consumers, merchants, banks and governments in more than 200 countries and territories. It does not issue cards or lend money itself: it provides the network, processing, security and data services that let banks and other partners offer credit, debit, prepaid and digital payment products. Its work also covers fraud prevention and cybersecurity, digital identity, open banking, and data-led advisory services for businesses and governments.

Mastercard has worked in India for more than four decades. It opened its first India technology hub in Pune in 2014, and Pune is now its largest workforce in a single city anywhere in the world; the company also has offices in Gurugram, Mumbai, Hyderabad, Bengaluru and Vadodara. Teams in India work on software, data and cybersecurity, and also in finance, franchise and network services, product management and the Advisors & Consulting Services practice, which gives clients strategy, analytics and marketing advice. Finance, revenue assurance, consulting and analytics roles here can suit CA, CFA, CMA, MBA (Finance) and commerce profiles.

• Industry: Payments technology — global card payment network, payment security and data services
• Headquarters: Purchase, New York, USA
• In India: Offices in Pune, Gurugram, Mumbai, Hyderabad, Bengaluru and Vadodara