Mastercard India | Manager, Risk Management

About the role and responsibilities

• We are seeking a Manager, Customer Credit Risk Management to join our Asia Pacific team based in Gurgaon.
• This role focuses on assessing and managing credit and counterparty risk across a diverse portfolio of participants within Mastercard’s network, including banks, non-bank financial institutions (NBFIs), fintechs, payment companies, issuers, acquirers, and other players in the payment ecosystem.
• The role will be responsible for identifying, assessing, and monitoring credit risk for assigned markets in accordance with Mastercard’s policies and procedures, including the CRM Procedures of the Credit Risk Policy.
• Mastercard’s Customer Risk Management (CRM) team plays a critical role in safeguarding the integrity and resilience of the global payments ecosystem. CRM, which manages Mastercard’s credit and counterparty risk management activities, is responsible for managing approximately USD 75 billion in customer credit exposure globally, ensuring risks are identified, assessed, monitored, and mitigated in support of Mastercard’s continued growth and innovation.
• The role offers significant exposure to senior stakeholders across Risk, Finance, Franchise, Product, and business development functions, as well as opportunities to influence key business decisions and strategic initiatives across Asia Pacific.
• This is an exciting opportunity for professionals with experience in credit risk management and who are looking to expand their expertise within the rapidly evolving global payments industry.
• The primary responsibility of this role is to ensure that customer and counterparty risks within assigned markets are appropriately identified, assessed, monitored, and mitigated in accordance with Mastercard’s risk appetite, policies, and procedures.
• This role requires strong technical knowledge of credit analysis/underwriting, along with familiarity with Mastercard’s business model. Knowledge and experience in the payments industry will be an added advantage.
• Conduct comprehensive credit assessments and ongoing monitoring of financial institutions, NBFIs, fintechs, payment companies, and other counterparties across Asia Pacific.
• Analyze financial statements, regulatory filings, capital adequacy, liquidity, profitability, cash flow, and business risk factors to evaluate creditworthiness.
• Recommend internal risk ratings, exposure limits, and risk mitigation strategies in line with Mastercard’s risk management framework.
• Monitor portfolio-level and counterparty-specific risk exposures, identifying emerging risks and recommending appropriate actions.
• Serve as the primary point of contact for customer-specific credit and counterparty risk matters within assigned markets.
• Partner closely with Account Management, Franchise, Product, Finance, and Legal teams to support customer growth initiatives while maintaining prudent risk controls.
• Support customer onboarding activities by ensuring Customer Risk Management requirements are met and customer activations are completed efficiently.
• Develop and implement alternative risk mitigation solutions, including collateral and other credit enhancement structures where appropriate.
• Perform portfolio reviews, trend analysis, and stress assessments to evaluate concentrations, emerging risks, and changing market conditions.
• Support strategic initiatives requiring credit risk analytics, exposure monitoring, portfolio insights, and risk assessments.
• Contribute to the enhancement of risk frameworks, policies, methodologies, monitoring tools, and operational processes.
• Partner with global CRM teams on risk data governance, customer exposure monitoring enhancements, and system testing activities.
• Prepare internal and external risk reporting, including governance materials, audit-related reporting, regulatory submissions, and ad hoc management requests.
• Share best practices and contribute to continuous improvement initiatives across the global Customer Risk Management organization.

Experience and qualifications

• Bachelor’s degree in Finance, Accounting, Economics, Business, Mathematics, Statistics, or a related quantitative discipline.
• 4+ years of experience in Credit Risk, Counterparty Risk, Credit Underwriting, Financial Institutions (FIG) Credit, Corporate Banking Credit, Portfolio Management, Treasury Credit Risk, or a related field.
• Strong experience conducting fundamental credit analysis and financial statement analysis.
• Experience assessing banks, non-bank financial institutions (NBFIs), fintechs, payment companies, insurance companies, asset managers, or other financial services organizations.
• Demonstrated ability to evaluate credit risks and formulate sound risk recommendations based on quantitative and qualitative analysis.
• Strong analytical, problem-solving, and decision-making skills with high attention to detail.
• Excellent written and verbal communication skills with the ability to present risk assessments and recommendations to stakeholders.
• Strong stakeholder management skills and the ability to effectively partner with cross-functional teams.
• Advanced proficiency in Microsoft Excel, PowerPoint, and Word.
• Knowledge and experience of working in the payment industry
• Professional certifications such as CFA, FRM, CPA, or equivalent qualifications are advantageous.

Mastercard

Mastercard is a global payments technology company that runs one of the world's largest card payment networks, connecting consumers, merchants, banks and governments in more than 200 countries and territories. It does not issue cards or lend money itself: it provides the network, processing, security and data services that let banks and other partners offer credit, debit, prepaid and digital payment products. Its work also covers fraud prevention and cybersecurity, digital identity, open banking, and data-led advisory services for businesses and governments.

Mastercard has worked in India for more than four decades. It opened its first India technology hub in Pune in 2014, and Pune is now its largest workforce in a single city anywhere in the world; the company also has offices in Gurugram, Mumbai, Hyderabad, Bengaluru and Vadodara. Teams in India work on software, data and cybersecurity, and also in finance, franchise and network services, product management and the Advisors & Consulting Services practice, which gives clients strategy, analytics and marketing advice. Finance, revenue assurance, consulting and analytics roles here can suit CA, CFA, CMA, MBA (Finance) and commerce profiles.

• Industry: Payments technology — global card payment network, payment security and data services
• Headquarters: Purchase, New York, USA
• In India: Offices in Pune, Gurugram, Mumbai, Hyderabad, Bengaluru and Vadodara