Morgan Stanley India | Associate, Travel & Expense Management

What you'll do in the role

• We're seeking someone to join our team as a Ground Transport Ops Support Associate to provide operational, administrative and reporting support across Bengaluru and Mumbai, helping ensure effective daily service delivery, stakeholder communication, issue management and business continuity for the Ground Transport leadership team.
• Support daily Ground Transport operations across Bengaluru and Mumbai, including five-day office requirements and business continuity activities.
• Maintain operational reports, trackers, dashboards and performance metrics; support utilization, route optimization and fleet performance reviews.
• Track service issues, escalations, vendor actions and closure status, maintaining clear documentation and follow-up discipline.
• Maintain SOPs, audit evidence and governance records; support compliance and safety initiatives, including SOS governance monitoring.
• Prepare meeting materials, action logs, governance reviews, management reports and employee transport communications.
• Provide backup operational coverage for the Bengaluru Ground Transport Lead during planned or unplanned absence.
• Supervise vendor on-ground operations, including chauffeur and fleet management, and coordinate with routing, security and business stakeholders.

What you'll bring to the role

• Bachelor's degree in Business Administration, Operations Management, Logistics or a related discipline, with two to five years of relevant experience.
• Experience in operations, transport coordination, administration, facilities or service delivery, including stakeholder coordination and reporting.
• Strong organizational, communication, documentation, problem-solving, escalation management and follow-up skills.
• Advanced Excel and reporting capability, with the ability to manage multiple priorities under tight timelines.
• Knowledge of transportation operations, logistics or workplace services; experience with Ground Transport vendors and India ground transportation is preferred.
• Familiarity with Power BI, reporting tools or workflow automation tools is desirable.

Morgan Stanley

Morgan Stanley is a global financial services firm founded in New York in 1935, known for investment banking, sales and trading, wealth management and investment management.

Its teams in India support the firm's global businesses. For chartered accountants this means corporate controllers, external reporting, regulatory reporting, tax and risk roles.

• Industry: Investment banking, wealth and investment management
• Headquarters: New York, USA
• In India: Teams in Mumbai and Bengaluru supporting global businesses