Northern Trust India | KYC Periodic Review Team Lead

Key responsibilities

• This role sits within the AML/KYC organisation and is responsible for the effective execution of KYC activities across the KYC Centre of Excellence (CoE), ensuring high‑quality outcomes, regulatory compliance, and strong operational discipline.
• The role reports into senior AML/KYC Operations leadership and plays a key role in ensuring KYC processes are executed efficiently, risks are identified and managed, and operational performance meets enterprise and regulatory expectations.
• The role ensures KYC outputs are timely, accurate, and compliant, while embedding strong first‑line controls, effective issue management, and continuous improvement across KYC operations.
• 24 Months as a Technical Coordinator /Associate Consultant to move as a Manager
• As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability.
• Lead and oversee day‑to‑day KYC operations within the KYC CoE, ensuring timely and accurate completion of CDD and EDD.
• Ensure operational execution aligns with AML/KYC policies, procedures, regulatory requirements, and enterprise standards.
• Manage workflow allocation, capacity planning, and prioritisation to meet service level agreements (SLAs) and regulatory timelines.
• Act as a point of escalation for complex KYC cases, operational issues, and delivery risks.
• Identify, assess, and manage operational AML/KYC risks, ensuring issues are logged, tracked, and remediated in line with Northern Trust’s risk appetite.
• Own and deliver remediation actions arising from quality assurance reviews, audits, regulatory exams, and 2LOD challenges.
• Drive root cause analysis for recurring issues and implement sustainable process improvements.
• Partner closely with the KYC CoE Governance, Quality Assurance, Training, and 2LOD teams to ensure alignment.
• Provide operational updates, MI, and insights to senior management, highlighting risks, capacity constraints, and emerging themes.
• Participate in relevant AML/KYC forums and working groups, representing KYC Operations and ensuring clear communication of operational risks and dependencies.
• Support the implementation of process enhancements, technology changes, and strategic initiatives impacting KYC Operations (e.g. tooling, workflow optimisation, regulatory change).
• Champion a culture of continuous improvement, accountability, and operational excellence
• Set clear performance expectations, provide coaching, and support capability development

Qualifications & experience

• Strong knowledge of AML/KYC regulations, customer due diligence requirements, and operational KYC processes (ideally 5+ years).
• Proven experience in a KYC Operations, AML Operations, or Financial Crime role within Financial Services.
• Demonstrated people management experience, including performance management and capability development.
• Strong organisational skills with the ability to manage competing priorities in a high‑volume environment.
• Excellent communication and stakeholder management skills, with the ability to escalate and influence effectively.
• Strong risk management mindset with the ability to manage complex issues.
• College or university degree and / or equivalent relevant professional experience impact issues.

Northern Trust

Northern Trust Corporation is a US financial services company founded in Chicago in 1889 and still headquartered there; its shares trade on Nasdaq under the symbol NTRS. It works for institutional investors, corporations and wealthy families and individuals, and its business spans asset servicing (custody, fund administration and fund accounting for pension funds, asset managers, insurers and other institutions), wealth management, asset management through Northern Trust Asset Management, and banking. The company calls its employees "partners".

In India, Northern Trust works from Bengaluru and from Pune, where its office in Kharadi opened in 2016. These teams support the global business in asset servicing and wealth management operations: fund accounting and NAV calculation for mutual, hedge and private equity funds, transfer agency, trade settlements, reconciliations, anti-money-laundering checks and client reporting, alongside risk, finance and technology roles. Work of this kind suits B.Com, M.Com, MBA (Finance), CA, CFA and ACCA profiles.

• Industry: Financial services — asset servicing, wealth management, asset management and banking
• Headquarters: Chicago, Illinois, USA
• In India: Offices in Pune and Bengaluru