Oracle India | Spanish Language Specialist

Key responsibilities

• The Cash Application Analyst – Spanish is responsible for managing customer payments for LAD countries from GFIC.
• The role identifies incoming customer payments and accurately applies them to the appropriate Accounts Receivable invoices.
• The position also performs reconciliations, supports month-end activities, maintains records and reporting, and contributes to process improvement and root-cause resolution.
• Spanish-language proficiency appropriate for the customer and operational interactions required by the role.
• Manage customer-payment activities for assigned LAD countries.
• Identify customer receipts and accurately apply payments to the appropriate AR invoices.
• Ensure timely and accurate cash posting.
• Maintain accurate customer-payment records and supporting documentation.
• Research and resolve unapplied cash.
• Resolve short payments and overpayments.
• Investigate payment discrepancies and determine appropriate next steps.
• Work with relevant stakeholders to obtain missing payment or remittance information.
• Collaborate closely with customers and Collections to identify payments and determine appropriate invoice allocation.
• Partner with Accounts Receivable, Sales, and other internal teams to resolve account issues.
• Perform customer-account and payment reconciliations.
• Investigate reconciliation differences and coordinate resolution.
• Support relevant month-end close activities.
• Maintain accurate operational records and reporting.
• Support root-cause analysis of recurring payment discrepancies.
• Identify opportunities to improve cash-application accuracy and efficiency.
• Contribute to process improvements that reduce recurring payment-application issues.
• Use Spanish-language capability where required to support LAD customer-payment operations.
• Identify recurring cash-application issues.

Requirements

• Hands-on capability in Cash Application / customer-payment processing.
• Ability to identify and apply customer payments to AR invoices accurately.
• Experience or demonstrated capability in payment/account reconciliation.
• Ability to collaborate effectively with customers, Collections, AR, Sales, and other stakeholders.
• Ability to maintain accurate records and reporting.
• Ability to support month-end activities.
• Strong attention to detail and problem-solving capability.

Oracle

Oracle Corporation is a US technology company, founded in 1977 by Larry Ellison, Bob Miner and Ed Oates and listed on the New York Stock Exchange as ORCL. It is best known for the Oracle Database, and today it also sells cloud business applications such as Oracle Fusion Cloud ERP, HCM and supply-chain software and NetSuite, runs its own public cloud, Oracle Cloud Infrastructure (OCI), and, since buying Cerner in 2022, provides health-record systems through Oracle Health. Its headquarters are in Austin, Texas, and a new headquarters campus is being built in Nashville, Tennessee.

Oracle India Private Limited runs some of Oracle's largest teams outside the United States, with big centres in Bengaluru and Hyderabad and offices in other cities, and Oracle operates cloud regions in Mumbai and Hyderabad. Most India roles are in software development, cloud operations and data centres, consulting, support and sales. Openings in Oracle's corporate functions, such as finance, revenue accounting and collections, and functional consulting on Oracle's own finance software are the ones that usually suit CA, CMA, MBA (Finance) and commerce profiles.

• Industry: Enterprise software and cloud — database, business applications and cloud infrastructure
• Headquarters: Austin, Texas, USA (new headquarters under construction in Nashville, Tennessee)
• In India: Large teams in Bengaluru and Hyderabad, with offices and Oracle Cloud data centres in Mumbai and other cities