RSM US India | Assistant Manager - Billing

Responsibilities

• This position assists billers in resolving complex billing issues and trains billing staff and external client servers on the billing system, process, and procedures.
• You’ll find an environment that inspires and empowers you to thrive both personally and professionally.
• Review and approve negative billing adjustments as well as coach employees when errors or training opportunities are identified.
• Mentor and/or be a Career Advisor for 25-30 Billing Specialists, Billing Specialist Seniors, Billing Leads.
• Advisees may or may not be in the same physical location as you and may be in a Hybrid/Fully remote status.
• Reviews work product of assigned billing team to ensure team members are meeting performance/job expectations, accuracy and compliance with Firm policies.
• Coordinates distribution of work to ensure optimum efficiencies and timely processing.
• Provides upward communication regarding status of assignments and team performance.
• Training of new or existing team members.
• Develops, coordinates, and delivers training to educate billing team members.
• Collaboration with other Billing Supervisors and Managers to ensure standardized training is delivered.
• Monitors and analyzes processes/systems to recommend best practices or process improvements.
• Develops new procedures and ensures department procedures and guidelines are properly documented and updated.
• Identifies problems/challenges and opportunities within the billing system and will ensure that the proper steps are taken to remedy the issues and/or implement enhancements.
• Train and educate assigned primary billers on billing best practices.
• Train external client servers (both individual and/or group settings) on billing best practices and financial concepts.
• Serves as a training resource and mentor for team members.
• Leverage RSM’s Power Wheel to fully understand the Firm’s service offerings in order to gain a deeper understanding of the clients and teams you’re supporting.
• Manage team projects as assigned.

Requirements

• Associate's degree with an accounting focus or equivalent experience.
• Ability to learn, implement and train others.
• Ability to work in a large, complex, dynamic organization where a high degree of ambiguity and change exists.
• Ability to work effectively with all levels of employees including senior leadership.
• Ability to work autonomously and as a team leader.
• Strong problem solving and analysis skills.
• Strong organization, prioritization, and time management skills.
• Ability to supervise, direct and review the results of projects or assignments.
• Demonstrated success in influencing and engaging stakeholders, building collaborative relationships while managing conflicting priorities.
• Demonstrated ability to respond positively to changing circumstances, seek and implement change to drive business process improvement, and serve as a model of change.
• Strong communication skills. Able to communicate effectively with people at all levels of the firm.
• Able to motivate, inspire and develop individuals and teams to collaborate and deliver to their highest potential.
• Strong Microsoft Office skills - Required
• Prior professional billing experience - Required

RSM US India

RSM US India is an employer hiring in India (sector: Audit / Consulting / Advisory). In its own words: "RSM US LLP is the leading U.S."

CA Samaaj lists RSM US India's current India openings for finance, accounts, audit and tax professionals, taken from its official careers site (rsm.wd1.myworkdayjobs.com) and checked regularly to remove closed jobs. Recent roles are based in Gurugram, Bengaluru and Hyderabad.

• Industry: Audit / Consulting / Advisory