Siemens India
Siemens India | Sr.Process Associate - Marcom, Sales and Delivery Services
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Job Highlights
Responsibilities
- Review open accounts for collection efforts and prepare the necessary templates and trackers for the collections initiative.
- Ensure cash receipts are applied to the customer account by liasioning with the cash application team.
- Establish and maintain effective and cooperative working relationships with commercials, sales, technical and project teams.
- Perform other assigned tasks and duties necessary to support the Cash Collections Department.
- Participate in team planning meetings.
- Provide guidance and training for junior credit controllers.
- Identify issues attributing to account delinquency and discuss them with Business Unit commercials on a regular basis.
- Participate on process improvement projects.
- Make outbound collection calls and/or correspondence for strategic accounts in a professional manner while keeping and improving customer relation in a fast paced goal oriented collections department.
- Follow and implement the company collections procedure.
Requirements
- Effectively track, report and resolve all outstanding disputed items.
- Excellent communication (written and verbal) in English.
- Good customer relationship skills to manage a variety of customer interactions.
- Strong attention to detail, goal oriented.
- Qualification, Skill Sets & Experience.
- Knowledge of Accounts Receivables, Billing and Collections procedures.
- Proficiency using SAP, MS Office pack to create team level and process level reports.
- 2-3 years of Collections Experience.
About the company
Siemens
Siemens is a technology company founded in Berlin in 1847 and headquartered in Munich, Germany. It works across industry, infrastructure, mobility and healthcare, combining automation, electrification and software. Siemens has been present in India since 1867; Siemens Limited, its flagship company in India, is listed on the NSE and BSE, is headquartered in Mumbai and serves customers in digital industries, smart infrastructure and mobility.
Siemens Technology and Services Private Limited runs Siemens' global business services and technology centres in India, including finance and procurement services and controlling and reporting teams in cities such as Thane, Bengaluru and Pune. Finance roles at Siemens in India cover business controlling, financial reporting, accounting and closing, tax, treasury and audit, and suit CA, CMA (ICWA) and MBA (Finance) professionals as well as commerce graduates.
