Standard Chartered India | Associate Director - Relationship Manager - SME TASC

Responsibilities

• Building trusted client relationships in TASC segment – primarily CA, SA, TD & other banking products as required by the segment.
• Implement agreed business plan to achieve sales/ revenue targets.
• Maintain a high level of professionalism and to take care of compliance in client engagement, internal stakeholder management and other business conduct.
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
• Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and ensuring that they are fit-for-growth.
• Conduct regular and timely customer due diligence (CDD) reviews.
• Ensure CDD profiles are error free for timely sign off.
• Identify KYC issues, provide solution or escalate to line manager if necessary.
• Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures.
• Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures.
• Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements.
• Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees.
• Engage with all audit report findings and ensure feedback is acted upon.
• Contribute toward achieving team’s overall target and delivering optimal portfolio return.
• Collaborate and build effective partnerships with TASC segment, as well as colleagues in CDD teams and partners in risk, compliance, other support functions, and product
• Generate creative ideas on TASC customer acquisition and products/ services
• Follow and comply with AML CDD policies and procedures where applicable
• Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation

Requirements

• Working on solutioning pertaining to TASC clients in close association with Product team.

Standard Chartered

Standard Chartered is an international banking group headquartered in London, with a strong focus on Asia, Africa and the Middle East. It was formed in 1969 through the merger of Standard Bank and The Chartered Bank.

Its Indian global business services centres hire finance professionals for financial control, stress testing, regulatory reporting, tax and risk roles.

• Industry: Banking and financial services
• Headquarters: London, UK
• In India: Present in India for over 150 years, with global business services centres in Bengaluru and Chennai