Standard Chartered India | Associate Manager - Conduct & Control

Responsibilities

• Support CPOs and GPOs in managing First Line operational risk in accordance with the Risk Management Framework and applicable Group policies and procedures.
• Ensure effective Material Control Testing (DT and OT) to minimize operational errors and losses.
• Investigation, logging and monitoring of Ops Risk issues, events including development and implementation of action plans.
• Accurate Updating of Control Sheets / master sheets and all working templates.
• Ensure share drive /share point policies are adhered.
• Ensure timely escalation to Senior Management of any exception noticed related to work and environment.
• Ensure proper training (OJT) is given to team members whenever required.
• Ensure timely remediation of Material Control Testing exceptions, with preventive actions to avoid recurrence.
• Perform independent reviews of Risk/Loss items if required.
• Provide Group with any common trends of issues identified and add value by identifying any gaps.
• Assist in the identification of the business / regulatory risks and the implementation of appropriate controls to mitigate those risks if applicable.
• Ensure backup staff is identified and trained.
• Compliance with all relevant Group Policies & Procedures.
• Compliance with all relevant Group Money Laundering Prevention Policy.
• Compliance with Group Operational Risk procedures.
• Monitoring and escalation: To be responsible for monitoring all processes in the corresponding area and escalate any issues and risks to the Line Manager / Unit Head on timely manner.
• Ensure that Productivity MIS is updated accurately and immediately after the completion of respective process.
• Ensure that knowledge on Systems and procedures is updated by keeping track of periodical circulars and other instructions issued.
• Participate in test on knowledge and procedures, departmental quizzes, and Group / Companywide CSR Initiatives/Trainings including role certification and internal training programmes like leadership trainings.
• Ensure proper maintenance of the workstation and the environment of the workplace.
• Ensure adherence of Clean Desk Policy.
• Ensure timely completion of all E Learning Courses.
• Ensure Individual Productivity targets are met / surpassed
• Support First Line risk ownership through independent Material Control DT and OT, providing clear insights on control effectiveness, gaps, and required remediation to provide feedback to the Business head/Unit Head/GPOs/RFOs and control functions in timely manner.

Qualifications

• Experience in operational risk management or engineering processes and possess in-depth knowledge and problem-solving skills to function well in an Operations Risk Role.
• Ability to work in a matrix organisation, leveraging resources across the organisation to complete deliverables.
• Understanding of Banking and Credit Administration / Credit Process / Documentation.
• Knowledge with experience ranging from 5-15 years.
• Advanced Product & process knowledge (knowledge in terms of customers, products and transactions).
• Banking operations experience (Credit Risk, Documentation, Client Service, CDD, payments, trade, markets or other) and service-oriented attitude.
• Full understanding on Bank’s RMF, ORMF and skills in managing operational risk.
• Sound judgement and courage to perform a risk and control role and maintain effective working relationship in the first line of defence.
• Good Oral & Written communication.

Standard Chartered

Standard Chartered is an international banking group headquartered in London, with a strong focus on Asia, Africa and the Middle East. It was formed in 1969 through the merger of Standard Bank and The Chartered Bank.

Its Indian global business services centres hire finance professionals for financial control, stress testing, regulatory reporting, tax and risk roles.

• Industry: Banking and financial services
• Headquarters: London, UK
• In India: Present in India for over 150 years, with global business services centres in Bengaluru and Chennai