Standard Chartered India | Head, BRM - BB and ME, Retail Products & Client Experience

Responsibilities

• The incumbent would need to understand how the business banking operates and accordingly perform the duties under this role
• The incumbent may be required to review the business banking processes, the controls and their results for which the appointment is being done.
• The incumbent should be able to manage, handhold, develop talent of his teammates.
• Identify training and development needs, provide congenial atmosphere for team to work efficiently.
• Responsible for providing guidance to the business on working towards an advanced MCA, driving improvements in year-on-year average MCA ratings.
• Responsible for mentoring Retail Banking.
• Responsible for ensuring compliance with policies applicable to Retail Banking.
• Responsible for speaking out on emerging risks.
• Responsible for identifying knowledge gaps, facilitate development of training on Operational Risk for the business.
• Participate in periodic peer reviews, subject to business need, to ensure consistency of risk management approach and support the business in embedding best practices.
• Monitor and track Issues and Events.
• Track actionable from Internal and external audits.
• Ensure reporting timelines are adhered.
• Timely communication of changes to the regulatory environment and internal Policies from Legal & Compliance and Operational Risk Management Group.
• Timely reporting and escalation of all operational risk exposures.
• Assist Head – BRM in supporting Retail Banking COO initiatives and in driving adoption of initiatives at the country level
• Responsible for adherence to specified BAU operational risk deadlines
• Lead and support implementation of OR initiatives for the Business Unit.
• Accountable for ensuring Risk Acceptance requests are completed by process owners for material risks and control failures identified.
• Accountable for the provision of these templates to second line operational risk team for review and approval prior to submission to relevant governance forums / committees
• Responsible for the implementation of the Control Sample Testing (CST) process, sampling and testing the population of controls to ensure compliance with agreed control standards, including facilitating the monitoring / collection of any Key Control Indicators (KCIs)
• Responsible for ensuring quality of information recorded in the risk tracking system, as well as ensuring accuracy, completeness of data, driving the timely resolution of outstanding actions
• Responsible for supporting the business in minimizing operational risks and losses, and ensuring material operational losses are investigated to prevent recurrence
• Ensure risk ownership by Country Process Owners over centrally / GBS performed validation checks is retained at the country level – specifically ownership of residual risk evaluations and associated remediation activities
• Identify non-standard processes within the business, and ensure appropriate control mechanisms are implemented and monitored for effectiveness

Requirements

• Effectively drive compliance in Sourcing channels and products team.
• Effectiveness of the control and monitoring of operational risk, compliance risk prevention at the Business Unit level.

Standard Chartered

Standard Chartered is an international banking group headquartered in London, with a strong focus on Asia, Africa and the Middle East. It was formed in 1969 through the merger of Standard Bank and The Chartered Bank.

Its Indian global business services centres hire finance professionals for financial control, stress testing, regulatory reporting, tax and risk roles.

• Industry: Banking and financial services
• Headquarters: London, UK
• In India: Present in India for over 150 years, with global business services centres in Bengaluru and Chennai