Standard Chartered India | Process Lead - Market Ops Reference Data

Responsibilities

• This role exists to maintain accurate, timely and controlled static and market reference data across Financial Markets processing environments.
• The role is accountable for processing and validating reference data updates, monitoring market-rate capture across relevant time zones, completing operational controls and resolving or escalating exceptions before agreed cut-off times.
• The role produces control evidence, tracks required sign-offs and maintains clear operating procedures to support auditability, regulatory compliance and operational resilience.
• The role contributes operational expertise, control requirements and implementation readiness to ensure that changes are introduced safely and sustainably.
• Validate rates and reference data captured across relevant time zones to identify missing, incorrect or anomalous information before operational cut-offs.
• Investigate processing exceptions and data discrepancies, completing permitted corrections or escalating issues to the appropriate data, business or technology owner.
• Maintain complete processing evidence and audit trails that demonstrate the accuracy, timeliness and authorisation of reference data changes.
• Analyse recurring errors and control exceptions to identify patterns, root causes and opportunities for sustainable remediation.
• Support data owners and relevant teams with clear operational evidence when investigating material or recurring reference data weaknesses.
• Monitor data-quality outcomes and recommend improvements to validation rules, processing controls and exception-management practices.
• Execute controls in accordance with Department Operating Instructions, policies and delegated authorities, ensuring that processing decisions are consistent and traceable.
• Review and update operating instructions when processes, controls or systems change, maintaining accurate and usable procedural documentation.
• Identify control weaknesses or policy breaches and escalate concerns promptly to support effective risk mitigation and management oversight.
• Support the controlled setup and maintenance of market data across relevant processing platforms and information-provider services.
• Coordinate operational dependencies across regional time zones to protect end-of-day processing and minimise downstream disruption.
• Provide timely information to stakeholders on processing status, exceptions, control completion and emerging delivery risks.
• Contribute to consistent service delivery across static and market data processes by applying common standards and disciplined hand-offs.
• Contribute reference data requirements, operational knowledge and control considerations to projects, change initiatives and Book of Work discussions.
• Assess the operational impact of proposed process or system changes, highlighting data dependencies, implementation risks and readiness requirements.
• Support testing, implementation and post-release validation to confirm that reference data changes operate as intended within the production environment.
• Improve workflows, controls and reporting approaches to increase processing accuracy, productivity and operational consistency.
• Perform assigned business continuity and disaster recovery activities to confirm that critical reference data processes can continue or recover within established arrangements.
• Maintain awareness of operational, regulatory and financial crime risks applicable to reference data processing and escalate concerns through defined channels.
• Support incident response by providing processing evidence, impact information and reference data expertise to the teams accountable for resolution.
• Working with Financial Markets Operations, Technology, data providers, control functions and project teams, the role supports changes to reference data processes and platforms without owning market-data sourcing strategy, source-system development or enterprise data policy.

Qualifications

• Exposure to high-volume or time-critical financial-services environments where data accuracy and processing cut-offs affect downstream operational outcomes.
• Experience working with static data, market data or other reference datasets used across transaction-processing, valuation or risk platforms.
• Exposure to data-quality controls, exception investigation and operational reporting within a controlled or regulated environment.
• Experience working across Operations, Technology, control teams and external information providers to resolve data or processing issues.
• Exposure to operational change, system testing, business continuity exercises or process-improvement initiatives involving multiple dependencies.

Standard Chartered

Standard Chartered is an international banking group headquartered in London, with a strong focus on Asia, Africa and the Middle East. It was formed in 1969 through the merger of Standard Bank and The Chartered Bank.

Its Indian global business services centres hire finance professionals for financial control, stress testing, regulatory reporting, tax and risk roles.

• Industry: Banking and financial services
• Headquarters: London, UK
• In India: Present in India for over 150 years, with global business services centres in Bengaluru and Chennai