State Street India | Agency Lending - Collateral & Settlements - Manager

Responsibilities

• The team you will be joining is a part of State Street Markets (SSGM).
• Demonstrate ‘Risk Excellence’ culture in your behaviour and nurture the same ethos within the team, encouraging an environment of openness and transparency that fuels effective challenge, debate and open discussion.
• We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality.
• Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader.
• You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
• Work as a team player in a global team environment.
• Handling and monitoring issue and query mails and escalating issues promptly as required to Senior Management.
• Processes high volume of international loans, Recall returns, Equilend & Non-Equilend Broker Returns daily adhering to established procedures and controls; monitors and resolves pending and failing aged Returns.
• Interacts with traders, client management, fund group(s) and counterparts regarding discrepancies if any
• Executes instructions to receive or deliver securities from counterparties.
• Ensure that your team meets the agreed SLA, KPI and KRI and evidence of the same documented every day.
• Reviews contract compare records, DDA’s to validate positions with each counterparty.
• Assists business area with inquiries pertaining to transactional activity; coordinates response with traders, corporate actions staff and other internal teams.
• Ensure timely resolution of counterparty issues including pricing problems, quantities of loans and borrows, etc. while keeping management informed of any potential issues.
• Establish and nurture a culture of individual and collective ownership at the ‘captive’ giving all staff a clear sense of both responsibility and accountability.
• Develop effective working relationships with all SSGM staff at all levels across all locations
• Ensure that all staff adheres to the expected SSGM Code of Conduct.
• Communicates with other team members from diverse background in an effective manner.
• Creates an empowering climate.
• Track and monitor the workflow queues/day to day workload/pending requests/mailbox to avoid any potential issues and delays and ensure 100% SLA and accuracy and timelines for BAU deliverables.
• Drive opportunities to work across groups in support of client needs, contribute in enhancing operating model and key Business Unit and Transformation initiatives, deliver on business and regulatory initiatives as per set timelines, achieve our financial commitments by providing better client service.
• Work, Live and Grow.

Requirements

• Ability to work and communicate with people across organizational units.
• Strong risk mitigation, problem solving, and decision making skills.
• Effective in process improvement and expense reduction.
• Ability to think critically and resolve complex problems.
• Strong management and employee relations skills.
• Intermediate, demonstrable knowledge of Microsoft Office suit.
• Should have 8 to 10 years of experience in knowledge services environment serving Capital Market in Stock lending domain, handling a team of over 5 to 10 people at a minimum.
• Ability of an individual to facilitate the continuous development of individual & organizational competencies, developing other’s potential through the sharing of expertise and providing timely feedback.
• Should be flexible to work in NA, night shift (5:00Pm to 2:00Am IST) Shift

State Street

State Street Corporation is a US financial services company headquartered in Boston, Massachusetts, with roots that go back to 1792. It is one of the world's largest custody banks and asset servicers: pension funds, mutual funds, insurers and other institutional investors rely on it for custody, fund accounting and fund administration, middle-office and data services, while its investment management arm, known for the SPDR exchange-traded funds, manages money for institutions and individuals.

In India, State Street works mainly through State Street Corporate Services Mumbai Private Limited, with offices in Bengaluru, Hyderabad, Mumbai, Pune, Chennai, Coimbatore, Gurugram, Noida and GIFT City. These teams serve State Street's global clients in fund accounting, NAV calculation, fund administration and financial reporting, reconciliations, transfer agency, regulatory reporting, risk and technology — work that suits B.Com, M.Com, CA, CMA, CFA and MBA (Finance) profiles.

• Industry: Financial services — custody, fund services and investment management
• Headquarters: Boston, Massachusetts, USA
• In India: Offices in Bengaluru, Hyderabad, Mumbai, Pune, Chennai, Coimbatore, Gurugram, Noida and GIFT City (Gandhinagar)