State Street India | Agency Lending (Inventory, Earnings/Billing & Client Reporting) Operations, Vice President

Responsibilities

• The Agency Lending Operations Vice President is a leadership role responsible for overseeing the operational support of Agency lending activities, including the Inventory Management of client sell/recall requests, cash investment management support, Earnings/Billing processes, and Client Reporting requirements.
• This role ensures complete and timely recall coverage, accurate cash management and monthly earnings/billing payment processing/tracking, and client reporting requirements, while leading a global team and driving strategic improvements.
• The position also involves close collaboration with business partners to drive innovation in processes and systems to enhance efficiency, scalability, and risk management, ensuring operational solutions are closely aligned with State Street’s business objectives, industry practices, and evolving market needs.
• The team you will be joining is a part of State Street Markets (SSM).
• As an Agency Lending Operations Vice President you will cover –
• Oversee daily processing of client recall requests (daily sells, proxy voting recalls, liquidations, rebalances, ad hoc client requests) across markets
• Ensure recall coverage is timely and aligns with needed returns
• Partner with global custody teams on trade statuses, adjustments
• Manage sell fail claims, TMPG, CSDR, buy-ins
• Track sell related stats for client management
• Forecast and facilitate cash collateral investments in and out of vehicles
• Perform balance proof with investment vehicles
• Ensure accurate monthly Client/Bank earnings reconciliation and distribution
• Reconcile, track, and settle Borrower billing payments/receipts
• Lead client reporting function, serving as key liaison across clients, operations, and technology to deliver accurate, scalable, and controlled reporting solutions
• Manage inquiries and escalations, coordinating across internal functions to deliver timely and effective solutions
• Support strategic initiatives and new products by assessing upstream/downstream impacts to client reporting and devising solutions to meet client data needs
• Identify and mitigate operational, settlement, and counterparty risks
• Ensure strong internal controls and adherence to audit requirements
• Investigate and resolve cash breaks, fails, and counterparty discrepancies
• Provide viable solutions and KRI’s to reduce and/or eliminate risk to Agency Lending, State Street, and its clients
• Ensure all Agency Lending operational processes comply with relevant regulations, internal policies, and industry standards
• Support reporting requirements and regulatory audits
• Participate and track internal and external audits throughout the year, ensuring all deliverables and action items are handled timely
• Maintain up-to-date knowledge of evolving regulatory/market changes

Education & preferred qualifications

• Strong understanding of Agency Lending products and processes (e.g., trade lifecycle management/collateral, Earnings/Billing, vendors).
• These skills will help you succeed in this role.
• Strong analytical and problem-solving abilities.
• Attention to detail and risk awareness.
• Excellent communication and stakeholder management.

State Street

State Street Corporation is a US financial services company headquartered in Boston, Massachusetts, with roots that go back to 1792. It is one of the world's largest custody banks and asset servicers: pension funds, mutual funds, insurers and other institutional investors rely on it for custody, fund accounting and fund administration, middle-office and data services, while its investment management arm, known for the SPDR exchange-traded funds, manages money for institutions and individuals.

In India, State Street works mainly through State Street Corporate Services Mumbai Private Limited, with offices in Bengaluru, Hyderabad, Mumbai, Pune, Chennai, Coimbatore, Gurugram, Noida and GIFT City. These teams serve State Street's global clients in fund accounting, NAV calculation, fund administration and financial reporting, reconciliations, transfer agency, regulatory reporting, risk and technology — work that suits B.Com, M.Com, CA, CMA, CFA and MBA (Finance) profiles.

• Industry: Financial services — custody, fund services and investment management
• Headquarters: Boston, Massachusetts, USA
• In India: Offices in Bengaluru, Hyderabad, Mumbai, Pune, Chennai, Coimbatore, Gurugram, Noida and GIFT City (Gandhinagar)