State Street India
State Street India | Billing Transformation – Product (ORMB) - Assistant Vice President
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Job Highlights
Responsibilities
- Global Billing Operations (“GBO”) is responsible for all of State Street’s client billing processes across the globe.
- State Street has established a Global Billing Function under Global Finance Center under Controllership, which is responsible for Billing Transformation, Client billing set up and invoicing across all business lines and geographies globally at State Street.
- As part of this commitment, there is a dedicated Billing Transformation organization responsible for developing and implementing the appropriate strategy to migrate from legacy, manual processes to a highly automated environment with more robust controls.
- A significant component of the Transformation team is located in Global Delivery and is responsible for several key areas of implementing the transformation efforts.
- Evolve process for Billing Transformation, performing managerial reasonableness reviews and discussing reporting & analytics deliverables prepared by the team.
- Create user stories/Business requirements as needed and work with IT partners to scope those requirements for the future product releases and to document/track the backlog for future releases.
- Work with the product end user teams to identify pain points or tasks that can be automated to reduce the client onboarding/setup duration.
- Work across the project/BAU teams of business and technology to analyze and explain any issues/solutions pertaining to the billing product.
- Work along with the Business UAT Team in testing new product features or fixes, as part of the release schedule/cycle.
- Develop/review SOP, Workarounds, checklists to document all the features of the billing product(s).
- Collaborate closely with the In-Market Product owner(s) and Platform management team to understand expectations and deliverable timelines and ensure that deliverables of the team are load balanced as compared to team staffing.
- Develop the team to adopt "owner's mind set", work independently, and effectively manage timelines.
- Manage/collaborate with resources to assist with ad-hoc projects and new activities to support the GBO controller group and program.
- Provide support to key stakeholders of the team to present analytical results, triage findings and identify solutions.
- Ensure completion of deliverables within the committed timeframe including assistance with development of deliverable plans.
- Worked as a product owner, Product specialist or product design owner in a global multi-faceted function.
- Direct support to business or product line management / executives
Education & preferred qualifications
- Working knowledge of JIRA / Confluence and Agile / Waterfall methodologies is a must.
- Strong collaboration with the team and works with onshore leadership to establish the team member goals and gather feedback for performance appraisals.
- Attention to detail, ownership and accountability.
- Ability to navigate and partner with various stakeholders.
- Ability to lead teams and manage cross functional domain teams.
- Ability to communicate and above-par presentation skills.
- Demonstrated experience of multi-tasking and effective time management with attention to detail in a fast-paced environment.
- Ability to influence across siloes and work with broader teams and a collaborative attitude.
- Bachelor’s/master’s degree in IT/Product Management with an experience minimum of 12 to 15 years working with in Financial/Global Services Organization /Investment banking related IT Industry.
- Exposure to Financial services industry.
- Experience within global projects/stakeholders and global organizations.
- Experience of Oracle Revenue Management and Billing (ORMB) application is a must have.
- Experience in setting up managing, people, managing and tracking deliverables, setting up reporting cadence ability to summarize – and provide status to key stakeholders.
- Understanding of State Street – functional structure- and experience in GD, Operations (would be an added advantage).
About the company
State Street
State Street Corporation is a US financial services company headquartered in Boston, Massachusetts, with roots that go back to 1792. It is one of the world's largest custody banks and asset servicers: pension funds, mutual funds, insurers and other institutional investors rely on it for custody, fund accounting and fund administration, middle-office and data services, while its investment management arm, known for the SPDR exchange-traded funds, manages money for institutions and individuals.
In India, State Street works mainly through State Street Corporate Services Mumbai Private Limited, with offices in Bengaluru, Hyderabad, Mumbai, Pune, Chennai, Coimbatore, Gurugram, Noida and GIFT City. These teams serve State Street's global clients in fund accounting, NAV calculation, fund administration and financial reporting, reconciliations, transfer agency, regulatory reporting, risk and technology — work that suits B.Com, M.Com, CA, CMA, CFA and MBA (Finance) profiles.
