State Street India | Head of Prime Services Operations, Managing Director

Responsibilities

• We are looking for an industry leader with hands-on experience in Prime Operations within a Markets business.
• This is a key leadership role responsible for overseeing a global team of approximately 50 professionals across India, Hong Kong, London, and Boston, providing operational support for Prime Services borrowing and lending activities, including settlement, collateral management, reconciliations, billing, and corporate action processing.
• You will lead the organization through the complexity of a large-scale global operation, ensuring accurate trade processing, effective collateralization, robust risk management, regulatory compliance, and seamless day-to-day execution.
• Success in this role will require balancing long-term transformation with an unwavering focus on day-to-day execution and client service.
• The role can be based in Mumbai, Bangalore, or Hyderabad and reports directly to the SVP, Global Head of Financing and Portfolio Solutions Operations.
• You will have the opportunity to help shape the future operating model, modernize the technology infrastructure, and drive initiatives that reduce risk, improve efficiency, and accelerate speed to market.
• Lead a global organization of 50+ professionals across Prime Services Operations, driving consistent service delivery, strong governance, operational resilience, and a culture of excellence across regions, while attracting, developing, and retaining top talent and building a strong leadership pipeline for the future.
• Own the end-to-end Prime Services operating platform, overseeing loan and return transactions, trade capture, confirmations, settlement, clearing, reconciliation, cash movements, and the full trade lifecycle, including cash dividends, corporate actions, and monthly billing.
• Provide strategic leadership across Prime Services collateral operations, overseeing financing and collateralization frameworks, margin management, collateral optimization, dispute resolution, and intraday and end-of-day sufficiency monitoring, while driving efficient use of collateral across funding, risk, and trading activities.
• Working closely with Technology, Business, and Risk partners, you will help design and deliver scalable, automated future-state capabilities while optimizing the operating model and cost base to support growth, efficiency, and global consistency.
• Champion a best-in-class risk and control environment, proactively identifying and mitigating operational, settlement, and counterparty risks, strengthening controls and operational resilience, and ensuring timely and effective management of incidents, remediation activities, and escalations.
• Ensure the organization remains audit-ready and regulatory compliant, maintaining adherence to applicable regulations, internal policies, and industry standards while supporting regulatory reporting, Data Governance, Model Risk initiatives, and evolving market and regulatory requirements.
• Serve as a trusted partner to senior stakeholders across Front Office, Custody, Risk/ERM, Compliance, and Technology, acting as a key escalation point and helping align operational priorities with business growth, client needs, and risk management objectives.
• Manage critical external relationships with counterparties, custodians, clearing agents, vendors, and technology partners, ensuring high-quality service delivery, strong commercial outcomes, effective oversight of third-party providers, and appropriate management of cyber and operational risks.

Education & preferred qualifications

• Bachelor’s degree in finance, economics, business, or related field is preferred. A postgraduate/professional qualification is advantageous.
• Strong understanding of Prime Services products and processes (e.g., trade lifecycle management/settlement/collateral, corporate actions, vendors).
• Proven track record of strengthening risk and control environments and managing regulatory and operational risk.
• Experience leading transformation initiatives, including process optimization, automation, and technology modernization.
• Strong stakeholder management and influencing skills, with the ability to build effective partnerships across business, operations, technology, and corporate functions.
• Strategic thinker with a proven change management mindset and experience driving large-scale initiatives.

State Street

State Street Corporation is a US financial services company headquartered in Boston, Massachusetts, with roots that go back to 1792. It is one of the world's largest custody banks and asset servicers: pension funds, mutual funds, insurers and other institutional investors rely on it for custody, fund accounting and fund administration, middle-office and data services, while its investment management arm, known for the SPDR exchange-traded funds, manages money for institutions and individuals.

In India, State Street works mainly through State Street Corporate Services Mumbai Private Limited, with offices in Bengaluru, Hyderabad, Mumbai, Pune, Chennai, Coimbatore, Gurugram, Noida and GIFT City. These teams serve State Street's global clients in fund accounting, NAV calculation, fund administration and financial reporting, reconciliations, transfer agency, regulatory reporting, risk and technology — work that suits B.Com, M.Com, CA, CMA, CFA and MBA (Finance) profiles.

• Industry: Financial services — custody, fund services and investment management
• Headquarters: Boston, Massachusetts, USA
• In India: Offices in Bengaluru, Hyderabad, Mumbai, Pune, Chennai, Coimbatore, Gurugram, Noida and GIFT City (Gandhinagar)