State Street India
State Street India | Middle Office - Senior Associate
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Job Highlights
Responsibilities
- In this role, you will work with State Street teams from around the globe to lead a team supporting a global premier investment management client.
- You will have leadership responsibility to oversee end-to-end delivery all day-to-day transactional responsibilities of the team in a fast-paced, flexible and exciting environment.
- The role will need to initiate and develop good communication and interpersonal relationship with business operations teams and IT and to maintain the high level of service that is currently being provided to all the clients.
- This AVP acts as a primary escalation point for all internal/external client(s).
- The team is responsible for end-to-end service delivery for majority of the Middle office functions on Aladdin.
- Flexibility in working outside of your responsibilities and areas of expertise - Taking accountability of end-to-end outcomes as an enterprise, collaborating across functions/business and locations
- Manage the corresponding team in location(s) for responsible client(s)
- Own the end-to-end trade lifecycle delivery including trade capture, confirmation, settlement support, reconciliation and corporate actions
- Ensure accurate & timely processing across asset classes
- Oversee trade exceptions, breaks resolution and escalation protocols with custodians and brokers
- Serve as the key point of contact for daily BAU, incident management and SLA adherence
- Act as senior operational liaison for global clients and internal stakeholders
- Deliver regular service reporting, governance decks and support client reviews
- Lead strategic initiatives such as client onboarding, change requests and transitions
- Drive high performance culture through mentoring, training and career development
- Ensure adherence to control standards, regulatory requirements and audit protocols
- Lead business continuity and resiliency efforts in coordination with other functions
- Identify and implement process improvements and automation opportunities
- Collaborate with technology, product and transformation teams for system enhancements and tool upgrades
- Communicate effectively on issues / problems to the Client and to SSC management and ensure a proper and timely follow-up to ensure resolution.
Education & preferred qualifications
- In depth understanding of Middle Office operations or related financial services functions.
- Preferred hands on experience / working knowledge of Aladdin.
- Proven experience in client communication and interaction at all levels.
- Ability to thrive in fast-paced, matrixed and global environments.
- Experience in leveraging technology solutions including low-code tools.
- Strong MS Excel, Access, Word, PowerPoint skills necessary.
- Tools experience such as Power BI, Tableau etc.
- Strong English written and spoken ability.
- Strong knowledge of trade lifecycle management, reconciliations and settlements
- Strong critical thinking, problem solving, and proactive mindset
- Strong communication and presentation skills to audiences of different sizes and levels of seniority
- Good team working skills.
- Able to drive pay for performance and culture of performance differentiation within teams
- Strong understanding of the risk and controls environment within a G-SIFI firm, and as such a desire to embed a risk excellence culture across teams
About the company
State Street
State Street Corporation is a US financial services company headquartered in Boston, Massachusetts, with roots that go back to 1792. It is one of the world's largest custody banks and asset servicers: pension funds, mutual funds, insurers and other institutional investors rely on it for custody, fund accounting and fund administration, middle-office and data services, while its investment management arm, known for the SPDR exchange-traded funds, manages money for institutions and individuals.
In India, State Street works mainly through State Street Corporate Services Mumbai Private Limited, with offices in Bengaluru, Hyderabad, Mumbai, Pune, Chennai, Coimbatore, Gurugram, Noida and GIFT City. These teams serve State Street's global clients in fund accounting, NAV calculation, fund administration and financial reporting, reconciliations, transfer agency, regulatory reporting, risk and technology — work that suits B.Com, M.Com, CA, CMA, CFA and MBA (Finance) profiles.
