State Street India | Static Data - Manager

Responsibilities

• The team you will be joining is a part of State Street Markets Operations.
• Respond to e-mail inquiries accurately and in a timely manner.
• Escalate and report issues, including systems related issues to the appropriate groups, track and ensure resolution.
• Ensure that all activities are executed correctly and timely, including any appropriate actions are taken to resolve issues.
• Act as a key point of contact for the North America leads to ensure appropriate prioritization, high level or support and timely resolution of open items,
• Help monitor KPIs and KRIs to ensure a high level of service
• Track and monitor potential issues and delays
• Address unique and challenging situations
• Evaluate and enhance processes and procedures on an ongoing basis
• Ensure accuracy of accounts set up in transaction systems and client static data
• Maintain strong working relationships with Regional team leads
• Participate in the enhancement and maintenance of internal systems for workflow management and data storage
• Resolve and escalate request specific and systematic issues proactively and in a timely fashion
• Manage staff turnover and employee onboarding/training time
• Coordinate Internal and External Audit / SOX /Compliance reviews
• Coordinate system access and access reviews
• Ensure the completeness control check for the day are done before leaving

Requirements

• Certification on NCFM / CISI (Chartered Institute for Securities & Investment).
• Knowledge on Macros, SQL & MS Access Database queries.
• Strong communication, interpersonal, organizational, and time management skills
• Ability to analyze the client instructions and process
• Ability to lead and develop operating teams across multiple products with global outreach
• Demonstrated computer proficiency, including knowledge of MS Excel, MS Access database as well as problem solving and analytical skills
• Proven ability to review, evaluate processes and perform root cause analysis that is leading to data quality issues
• Demonstrated people leadership experience with responsibility for managing teams, driving performance, fostering talent development, and building a strong risk and control culture.
• Must be open to working in North America (NAM) shift hours and supporting global stakeholders across multiple regions.
• Graduate and above preferably in Finance

State Street

State Street Corporation is a US financial services company headquartered in Boston, Massachusetts, with roots that go back to 1792. It is one of the world's largest custody banks and asset servicers: pension funds, mutual funds, insurers and other institutional investors rely on it for custody, fund accounting and fund administration, middle-office and data services, while its investment management arm, known for the SPDR exchange-traded funds, manages money for institutions and individuals.

In India, State Street works mainly through State Street Corporate Services Mumbai Private Limited, with offices in Bengaluru, Hyderabad, Mumbai, Pune, Chennai, Coimbatore, Gurugram, Noida and GIFT City. These teams serve State Street's global clients in fund accounting, NAV calculation, fund administration and financial reporting, reconciliations, transfer agency, regulatory reporting, risk and technology — work that suits B.Com, M.Com, CA, CMA, CFA and MBA (Finance) profiles.

• Industry: Financial services — custody, fund services and investment management
• Headquarters: Boston, Massachusetts, USA
• In India: Offices in Bengaluru, Hyderabad, Mumbai, Pune, Chennai, Coimbatore, Gurugram, Noida and GIFT City (Gandhinagar)