Tata Consumer Products | Ex-Senior Practitioner,OTC,GCC

Responsibilities

• Interact through email and telephone with the retained market teams to agree on the monthly payments.
• Perform AR closing and bad debts write-offs.
• Perform direct debit of bills to customer accounts.
• Ensure client satisfaction as per pre-defined levels for the process.
• Maintain documents relating to SOX Compliance and Internal Controls.
• Responsible for own learning and development with guidance from team leader / manager.
• Ensure a ‘customer centric’ and ‘partnership approach’ to develop strong relationships with other working groups.
• Allocate received payments to respective customer accounts
• Process direct debit returns, contact and follow up with customer
• Process deferred payments and instalment plans
• Perform proactive cash collection
• Follow up with customers by mail/ phone for overdue accounts to ensure timely payment
• Adhere to quality assurance guide and maintain high levels of quality while delivering services to respective circles
• Displaying good team player skills by involving self in extracurricular activities in the SSC

Requirements

• Effective communication of issues across the SSC and working groups.
• Understanding of Accounts Receivable process.
• Excellent communication, interpersonal, negotiation, and presentation skills.
• Ability to work independently and as part of a team.
• Knowledge of SAP – ERP system (AR Module).
• Strong thinking & analytical ability.
• Good understanding of basic financial concepts.
• Working knowledge in SAP.
• Proficiency in MS Office

Tata Consumer Products Limited

Tata Consumer Products Limited holds the Tata Group's main food and beverage businesses. The company in its present form dates from 2020, when the consumer products business of Tata Chemicals was merged into Tata Global Beverages and the combined company was renamed. Its brands include Tata Tea, Tetley, Eight O'Clock Coffee, Himalayan natural mineral water, Tata Salt, Tata Sampann and Tata Soulfull, sold in India and more than 40 countries. Capital Foods and Organic India are also part of the group, and their openings are posted on the same careers site.

Finance roles at Tata Consumer Products cover business and category finance, sales and supply-chain finance, plant finance, corporate finance and controllership, group reporting and finance transformation, many of them in Bengaluru, Mumbai and Gurugram. Its postings often ask for a CA, CMA (ICWA) or MBA (Finance), and some are open to CA Inter, M.Com or B.Com candidates with relevant experience.

• Industry: FMCG: tea, coffee and other beverages, salt, staples and packaged foods
• In India: Finance teams in Bengaluru, Mumbai and Gurugram, with plants, depots and sales offices across India