U.S. Bancorp | Commercial Banking Client Representative - Equipment Finance

What you’ll do

• Bank’s Equipment Finance Client Support team as a Commercial Banking Client Representative.
• In this role, you’ll serve as a trusted day-to-day partner for commercial banking clients, helping resolve inquiries, navigate account needs, and deliver the responsive, high-quality support that strengthens long-term relationships.
• With exposure to both commercial banking and equipment finance operations, this is a great opportunity to deepen your financial-services expertise while building skills that can support continued career growth at U.S.
• We’re looking for someone who is curious, adaptable, client-focused, and comfortable taking ownership of problems.
• With continued growth, internal promotions, and evolving business needs, the team is building a strong pipeline of talent for current and future opportunities.
• The role also provides exposure to Equipment Finance operations, commercial banking clients, relationship management, and a variety of business processes.
• Serve as a primary day-to-day contact for commercial banking customers.
• Build and maintain client relationships by delivering responsive, professional support.
• Research and resolve invoicing questions, account inquiries, and other client concerns.
• Partner with internal teams to drive timely resolution of client requests.
• Identify products and services that may help meet customer needs and strengthen relationships.
• Develop working knowledge of assigned business areas and client accounts through regular interaction and departmental processes.
• Manage multiple priorities while maintaining accuracy and delivering a high-quality client experience.
• Communicate with clients primarily through email, with phone support as needed.
• Communicate clearly and professionally through written and verbal channels.
• Collaborative environment focused on delivering an exceptional client experience.
• You’ll join a collaborative, team-oriented environment where your client focus, problem-solving abilities, and ideas are valued.
• Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.
• Process invoice adjustments, modifications, and related requests accurately and efficiently.
• Take ownership of client concerns and proactively work toward solutions.
• Review our full benefits available by employment status here.
• Pay Range: $21.94 - 26.82
• Posting may be closed earlier due to high volume of applicants.

Requirements

• Strong candidates will enjoy learning new systems, digging into complex questions, and finding solutions that make the client experience better.
• Two to four years of experience in financial services industry.
• Excellent verbal, written, and interpersonal communication skills.
• Strong customer service and problem-resolution abilities.
• Strong written communication skills, as much of the customer interaction occurs through email.
• Proficiency with Microsoft Office applications.
• Experience working across multiple systems and applications.
• Experience with department-specific systems or the ability to learn new technology quickly.
• Ability to multitask and effectively manage competing priorities.
• Strong analytical and problem-solving skills.
• Knowledge of banking products and services, or the ability to develop that expertise quickly.
• Strong attention to detail and commitment to accuracy.

U.S. Bancorp

U.S. Bancorp is an employer hiring in India (sector: BFSI / Investments / Insurance). In its own words: "Experience personalized banking services for your unique needs with U.S."

Its finance, accounts, audit and tax openings in India are mostly in Milwaukee, Minneapolis, Saint Louis and Tempe.

• Industry: BFSI / Investments / Insurance