Vodafone Intelligent Solutions (VOIS) | Senior Executive- AR OTC

What you will do

• We are seeking an Order to Cash Analyst to support end-to-end Order to Cash (OTC/CTC) operations within the Finance Shared Services function.
• The role focuses on invoicing, accounts receivable activities, customer master data maintenance, payment receipt clearing, reconciliations, reporting, and supporting debt collection processes while ensuring compliance with company policies, audit requirements, and agreed service levels.
• Maintain accurate customer master data to support debt collection and receivables management activities. [.
• Perform payment receipt clearing, reconciliations, and month-end accounts receivable activities.
• Support initiatives that improve cash flow by reducing Days Sales Outstanding and minimising revenue leakage.
• Deliver reports, analyse performance data, and recommend corrective actions where required.
• Resolve customer queries in a timely and professional manner to enhance customer experience.
• Collaborate with local markets, Treasury, Accounts Payable, Payment teams, auditors, and internal stakeholders.
• Contribute to process optimisation, automation initiatives, and continuous improvement activities.
• Development within a collaborative, performance-driven, and continuously improving environment.
• Process and create invoices for B2B customers within agreed turnaround times and quality standards.
• Produce operational outputs including invoicing volumes, cash position reports, receivables ageing reports, receipt clearing activities, and month-end reporting.

Who you are

• Knowledge of end-to-end Order to Cash processes, accounts receivable activities, accounting principles, and journal entries.
• Understanding of reconciliation activities and debt collection processes.
• Proficiency in Microsoft Excel for reconciliations, reporting, and data analysis.
• Strong analytical, problem-solving, and stakeholder management capabilities.
• Good written and verbal communication skills.
• Familiarity with ERP systems such as SAP and/or Oracle is advantageous.
• Ability to work collaboratively, adapt to change, and consistently meet performance targets and compliance requirements.
• Exposure to global Finance Shared Services operations and multinational stakeholder engagement.
• Experience working with core finance processes, reporting, audit requirements, and customer-focused operations.

Vodafone Group Plc (VOIS - Vodafone Intelligent Solutions)

Vodafone began as Racal-Vodafone, part of the British electronics group Racal, and launched its UK mobile network on 1 January 1985; the business was demerged from Racal in 1991 as Vodafone Group Plc. The group is registered in Newbury, England, and its shares are listed on the London Stock Exchange. VOIS (styled _VOIS, short for Vodafone Intelligent Solutions) is the group's shared-services organisation. Established in 2006, it works from centres in countries including India, Egypt, Hungary, Romania, Albania, Spain and the UK, and provides technology, network, customer-care and corporate services to Vodafone's markets and group functions, including running the applications for EVO, the global ERP system that runs Vodafone's finance, supply-chain and HR processes. VOIS began operating in India in 2009 and has delivery centres in Pune, Bengaluru and Ahmedabad; the Indian entity is Vodafone India Services Private Limited. VOIS India is separate from Vodafone Idea, the Indian mobile operator.

Its finance openings in India are in Pune and include roles at DGM level in its accounting centre of excellence and accounting advisory team, which ask for a Chartered Accountant with expertise in IFRS 16, German-speaking specialists in lease and real estate accounting, and SAP S/4HANA finance consultants with seven or more years of SAP FICO experience.

• Industry: Telecommunications group; VOIS is its shared-services organisation providing technology, network, customer-care and corporate services such as finance, HR and supply chain to Vodafone businesses
• Headquarters: Newbury, Berkshire, England (Vodafone Group Plc, listed on the London Stock Exchange)
• In India: Vodafone India Services Private Limited (VOIS India), with delivery centres in Pune, Bengaluru and Ahmedabad; separate from Vodafone Idea, the Indian mobile operator